Theatre Manager

Cinemark; Mission (TX); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Health Benefits

401(k) Matching

Growth Opportunities

Education Assistance

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark is seeking a Theatre Manager to support the General Manager in operating the theatre and overseeing all job functions. The role involves on-duty management, staff training, inventory and reporting, and ensuring safety and quality in guest service.

The candidate should have prior theatre management experience, completion of Cinemark’s Accreditation Program, and a flexible schedule to cover evenings, weekends, and holidays. This position emphasizes leadership and operational excellence.

Qualifications

• Must be at least 18 years old.
• High School or G.E.D. graduate preferred.
• Must work as an Assistant Manager for a minimum of 6 months in a theatre environment.
• Senior Assistant Manager experience preferred.
• Completion of Cinemark’s Management Accreditation Program and Comprehensive Assessment testing.
• Completes basic food handling training and obtains local/state certification if required.
• Safe Alcohol Service training if staff handle alcohol.
• Availability to work flexible hours including evenings, weekends, holidays (40 hours per week).
• Regular attendance and energetic, friendly attitude.
• Excellent Guest service and accurate cash handling.
• Interpersonal skills to communicate with all ages and speak English.
• Ability to work in a team and independently; train and lead others.
• Resolve conflict; strong time management and attention to detail.

Responsibilities

• Follows the direction of the General Manager and supports decisions.
• Works in all departments and maintains theatre functions.
• Acts as Manager On Duty in GM absence; trains and coaches Team Members.
• Assists in administrative reporting, inventories, and product orders.
• Monitors safety, building condition, and equipment; reports repairs.
• Ensures adherence to policies; enforces conduct and dress codes.
• Maintains guest satisfaction with excellent service and timely responses.
• Identifies high-contact areas for sanitation and safety, and adapts cleaning tasks.

Skills

Leadership

Communication

Cash handling

Teamwork

Time management

Attention to detail

Guest service

Train others

Education

High School or G.E.D.

Job description

Join Our Team:

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary:

Cinemark Theatre Managers assist the General Manager in the operation of the theatre, in addition to the duties of a Senior Assistant Manager. It is suggested that either the General Manager or Theatre Manager be on duty when the theatre is open for business. They will participate in Team Member training, management team training, building maintenance, cash control, and completion of reports. They must be able to personally perform and/or effectively oversee all job functions in the theatre.

Responsibilities:

The essential duties and responsibilities of a Theatre Manager include, but are not limited to, the following:

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with Team Members
• Responsible for working in all departments and all theatre job functions
• Acts as the ‘Manager On Duty’ in the General Manager’s absence
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Assists the General Manager with monthly inventories and product orders
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• Reports the need for building, property, and equipment repairs to the General Manager
• Follows the policies and procedures as established in Cinemark’s guidelines. Enforces these with all Team Members fairly and consistently
• All Employee relations issues should be reported to and handled by the General Manager (In the absence of the General Manager, members of management should report Employee relations issues to www.convercent.com)
• All management must follow the Employee Relations Reporting Protocol
• All management is held at a high work ethic standard and code of conduct
• Ensures that theatre Team Members follow the dress code
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing excellent Customer service
• Consistently identifies and sanitizes Employee and Guest high-contact areas
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Properly utilizes Personal Protective Equipment while completing position specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Performs other work-related duties as assigned

Requirements:

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Must work as an Assistant Manager for a minimum of 6 months in a theatre environment
• Senior Assistant Manager experience preferred
• Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process.
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays (Must work at least 40 hours per week)
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

Physical and Environmental Requirements:

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Pay Range: 42,935.10 - 53,668.88