Theatre Manager

Cinemark USA, Inc.; Florida; On-site; USD 58,000 - 73,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Theatre Manager to support the General Manager in daily theatre operations and to oversee all theatre functions. The role requires leadership and a hands-on approach to ensure top-tier guest service.

The position emphasizes oversight, team development, and adherence to Cinemark policies, with flexible hours including evenings, weekends and holidays. Prior management experience in theatres is preferred.

Qualifications

• Must be at least 18 years old.
• Must work as an Assistant Manager for a minimum of 6 months in a theatre.
• Senior Assistant Manager experience preferred.
• Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process.
• Completes basic food handling training and obtains any local or state mandated certification.
• Availability to work flexible hours including evenings, weekends, and holidays (at least 40 hours/week).
• Ability to communicate in English.

Responsibilities

• Follows the direction of the General Manager.
• Supports GM decisions in communication with Team Members.
• Responsible for working in all departments and all theatre job functions.
• Acts as the ‘Manager On Duty’ in the GM’s absence.
• Trains and coaches Team Members in their specific job functions.
• Assists in the preparation of administrative and special reports for the GM.
• Assists the GM with monthly inventories and product orders.
• Observes and participates in inspection of building, parking, landscaping, and equipment.
• Reports needs for repairs to the GM.

Skills

Customer service

Leadership

Team training

Cash handling

Time management

English communication

Conflict resolution

Education

High School Diploma or GED

Job description

Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary

Cinemark Theatre Managers assist the General Manager in the operation of the theatre, in addition to the duties of a Senior Assistant Manager. It is suggested that either the General Manager or Theatre Manager be on duty when the theatre is open for business. They will participate in Team Member training, management team training, building maintenance, cash control, and completion of reports. They must be able to personally perform and/or effectively oversee all job functions in the theatre.

Responsibilities

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with Team Members
• Responsible for working in all departments and all theatre job functions
• Acts as the ‘Manager On Duty’ in the General Manager’s absence
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Assists the General Manager with monthly inventories and product orders
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• Reports the need for building, property, and equipment repairs to the General Manager
• Follows the policies and procedures as established in Cinemark’s guidelines. Enforces these with all Team Members fairly and consistently All Employee relations issues should be reported to and handled by the General Manager (In the absence of the General Manager, members of management should report Employee relations issues to www.convercent.com) All management must follow the Employee Relations Reporting Protocol All management is held at a high work ethic standard and code of conduct Ensures that theatre Team Members follow the dress code Interacts with Guests for improved service in the theatre and ensures that Team Members are providing excellent Customer service Consistently identifies and sanitizes Employee and Guest high-contact areas Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.) Properly utilizes Personal Protective Equipment while completing position specific tasks Adapts to the frequency and scope of required cleaning tasks Performs other work-related duties as assigned

Requirements

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Must work as an Assistant Manager for a minimum of 6 months in a theatre environment
• Senior Assistant Manager experience preferred
• Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process.
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays (Must work at least 40 hours per week)
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
• Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

Physical and Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Pay Range: 58,088.67 - 72,610.83