Theatre Guest Experience Associate

Regal; Massillon (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free movie passes

Discounted concessions

401(k) with company match

Job summary

Regal is seeking team members to support box office, concessions, and usher duties across shows. You will operate the POS system, handle cash accurately, and assist guests with ticketing and questions, while promoting Regal Crown Club and premium experiences.

The role emphasizes regular attendance, adherence to safety and alcohol policies where applicable, and maintaining clean, welcoming theatres. Perks include free movie passes and a 401(k) with company match after six months and age 21.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. Regal Responsible Beverage Server training on Regal Online University.

Responsibilities

• Regular and consistent attendance.
• Operate POS system and handle cash accurately.
• Upsell Premium Viewing Experience.
• Ensure tickets are sold according to MPAA rating.
• Maintain cleanliness and supervise concessions as needed.

Skills

POS system

Education

Cast certification program

Tools

POS system

Job description

Regal is seeking team members to support box office, concessions, and usher duties across shows. You will operate the POS system, handle cash accurately, and assist guests with ticketing and questions, while promoting Regal Crown Club and premium experiences.

The role emphasizes regular attendance, adherence to safety and alcohol policies where applicable, and maintaining clean, welcoming theatres. Perks include free movie passes and a 401(k) with company match after six months and age 21.