Theater Shift Lead - People, Service & Ops

GQT Movies; Lowell (MI); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Movie discounts

Concession discounts

Advancement opportunities

Training in theater operations

Part-time scheduling flexibility

Fun, fast-paced environment

Descripción de la vacante

GQT Movies is seeking a part‑time Shift Manager to lead theater teams and deliver exceptional guest experiences at its Ada-Lowell location. The role supports the General Manager, oversees daily operations, and ensures safety, cleanliness, and high standards while guiding Cast Members on shift.

The position emphasizes hands‑on leadership, staff development, and strong customer service in a fast‑paced entertainment environment. Evening and weekend availability is required.

Formación

• Must be at least 18 years old.
• At least one year of management, supervisory, team leadership, or comparable experience.
• Strong communication, customer service, and problem‑solving skills.
• Ability to lead a team, delegate tasks, and hold employees accountable.
• Availability to work evenings, weekends, holidays.

Responsabilidades

• Provide direction, support, and leadership to Cast Members during assigned shifts.
• Assign tasks, monitor progress, and ensure team members complete responsibilities accurately.
• Lead by example with professionalism and exceptional guest service.
• Assist with training, coaching, and developing Cast Members in theater operations.
• Communicate expectations clearly and provide constructive feedback.
• Oversee theater operations during shifts including ticket sales, concessions, and guest services.
• Monitor cash handling, inventory, and safety procedures.

Conocimientos

Leadership

Team management

Customer service

Problem solving

Communication

Cash handling

Herramientas

POS systems

Descripción del empleo

GQT Movies is seeking a part‑time Shift Manager to lead theater teams and deliver exceptional guest experiences at its Ada-Lowell location. The role supports the General Manager, oversees daily operations, and ensures safety, cleanliness, and high standards while guiding Cast Members on shift.

The position emphasizes hands‑on leadership, staff development, and strong customer service in a fast‑paced entertainment environment. Evening and weekend availability is required.