Theater Guest Experience Crew Member

AMC Entertainment; Cleveland (OH); On-site; USD 15,000 - 16,000; Part time

Benefits offered by this job

Free movies nationwide

Daily free popcorn and discounts on F

Flexible schedules

Opportunities to learn new skills

EAP access

Job summary

AMC Entertainment is seeking a friendly, energetic crew member to greet guests, operate the POS system, and help keep theaters clean and welcoming. You will assist with snacks, tickets, and promote guest loyalty while delivering a fun movie-going experience.

No prior experience is required; training is provided. This role requires evening, weekend, and some holiday availability and offers opportunities to learn new skills and grow within AMC.

Qualifications

• Must be at least 14 years old.
• No prior experience required; training provided.
• Evening, weekend, and some holiday availability required.
• Reliable teammate who shows up on time.
• Friendly, outgoing personality with good people skills.
• Ability to work in a fast-paced, fun environment.
• Interest in movies and delivering great guest experiences.

Responsibilities

• Greet guests with a friendly smile and create memorable moments.
• Use the POS system to handle transactions quickly and accurately.
• Engage in suggestive selling and merchandising to boost guest experience.
• Prepare snacks and beverages safely and efficiently.
• Keep theatres, lobbies, and restrooms clean and welcoming.
• Follow safety instructions for cleaning materials and chemicals.
• Check tickets and guide guests to their auditorium.
• Enforce movie rating policies respectfully.
• Monitor auditoriums for sound, lighting, and behavior.
• Assist with opening and closing duties and team coverage.

Skills

Customer service

Teamwork

Communication

Sales skills

Flexibility

Tools

POS system

Job description

AMC Entertainment is seeking a friendly, energetic crew member to greet guests, operate the POS system, and help keep theaters clean and welcoming. You will assist with snacks, tickets, and promote guest loyalty while delivering a fun movie-going experience.

No prior experience is required; training is provided. This role requires evening, weekend, and some holiday availability and offers opportunities to learn new skills and grow within AMC.