Theater Guest Experience Associate

VIP CINEMAS; Carbondale (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible Part-Time Scheduling

Employee Discounts

Training Provided

Opportunities for Advancement

Valuable Work Experience

A Fun Work Environment

Job summary

VIP Cinemas in Carbondale, IL is seeking a friendly Cast Member to join our team and help deliver great guest experiences. You'll welcome guests, sell tickets, prepare concessions, and keep theaters clean and welcoming while learning all aspects of theater operations.

No prior movie theater experience is required; we provide training to help you develop customer service skills, work with a fun team, and grow with VIP Cinemas. This is a part-time, hourly position with flexible scheduling.

Qualifications

• Must be at least 16 years old, per applicable employment laws.
• Friendly, positive, and team-oriented attitude.
• Dependable and punctual, with timeliness for scheduled shifts.
• Ability to provide courteous and professional customer service.
• Willingness to learn new skills and work in different areas of the theater.
• Ability to work efficiently in a fast-paced environment.
• Availability to work evenings, weekends, and holidays, based on theater needs.

Responsibilities

• Provide excellent guest service and support daily operations.
• Sell tickets, answer questions about movies and showtimes, and assist guests with their theater experience.
• Assist guests with navigating the theater and locating auditoriums.
• Support concessions with preparation, serving, and cash handling according to procedures.
• Maintain cleanliness in auditoriums, lobbies, restrooms, and concession areas.
• Communicate guest concerns and issues to management and follow safety procedures.

Skills

Customer service

Teamwork

Punctuality

Job description

VIP Cinemas in Carbondale, IL is seeking a friendly Cast Member to join our team and help deliver great guest experiences. You'll welcome guests, sell tickets, prepare concessions, and keep theaters clean and welcoming while learning all aspects of theater operations.

No prior movie theater experience is required; we provide training to help you develop customer service skills, work with a fun team, and grow with VIP Cinemas. This is a part-time, hourly position with flexible scheduling.