Theater Crew Member: Guest Experience & Upselling

AMC Entertainment; Fayetteville (AR); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Free movies nationwide

Free popcorn and discounts on food and

Flexible schedules

Career growth

Employee Assistance Program (EAP)

Job summary

AMC is seeking a Crew member to greet guests, operate the POS system, prepare snacks, and keep theatres clean. You’ll rotate through roles, learn new skills, and contribute to a welcoming guest experience.

Evening, weekend, and holiday availability is required. No experience needed—we’ll train you. We offer perks like free movies and flexible schedules, with a culture that values teamwork and respect.

Qualifications

• Must be at least 14 years of age.
• No experience is necessary—we’ll teach you everything you need to know!
• Evening, weekend, and holiday availability. Our theatres are open year-round, so we value flexibility during busy times.
• Be a reliable teammate by showing up on time.
• Willing to complete required training and certifications, provided by AMC.
• Friendly, outgoing personality—if you love people, this is the job for you!
• Ready to work in a fast-paced, fun environment.
• A love for movies and a passion for creating a fantastic experience for every guest.

Responsibilities

• Greet guests with a smile and create memorable moments—whether popping popcorn or helping with a guest concern, you’ll listen actively and communicate clearly.
• Use AMC’s POS system to handle transactions with speed, accuracy, and a smile.
• Engage in awesome sales techniques (suggestive selling, upselling, and merchandising) to boost the guest experience and loyalty card sign-ups.
• Prepare tasty treats safely and efficiently—because what’s a movie without popcorn?
• Keep theatres, lobbies, and restrooms clean and welcoming.
• Follow instructions on safe use of all chemicals/cleaning materials.
• Check tickets and direct guests to their auditorium with a helpful and friendly attitude.
• Help enforce the movie rating system in a way that’s respectful and clear.
• Monitor auditoriums for picture and sound quality, lighting, audience behavior, and potential piracy.
• Assist with opening and closing duties so every shift starts fresh and ends strong.
• Jump in to support fellow crew members when needed—teamwork makes the movie magic happen.
• Help create an inclusive environment to ensure everyone feels welcomed, valued, and respected.

Job description

AMC is seeking a Crew member to greet guests, operate the POS system, prepare snacks, and keep theatres clean. You’ll rotate through roles, learn new skills, and contribute to a welcoming guest experience.

Evening, weekend, and holiday availability is required. No experience needed—we’ll train you. We offer perks like free movies and flexible schedules, with a culture that values teamwork and respect.