Theater Crew Member: Guest Experience & Sales

AMC Theatres; Johnson City (TN); On-site; USD 14,000 - 15,000; Full time

Benefits offered by this job

Free movie access

Free popcorn

Discounts on food & drinks

Flexible schedules

EAP benefit

Job summary

AMC Entertainment is seeking Crew Members to deliver an exceptional guest experience at our theaters. You will greet guests, handle transactions with the POS system, and contribute to a clean, welcoming environment.

You’ll participate in upselling snacks, merchandising, and maintaining theatre standards while ensuring safety and efficiency. This role involves standing, walking, and lifting up to 50 pounds, with flexible hours including evenings and weekends.

Qualifications

• No experience needed—we'll teach you everything.
• Availability for evenings, weekends and some holidays is required.
• Standing, walking, and frequent lifting are expected.

Responsibilities

• Greet guests with a friendly smile and help with any guest concerns.
• Use the POS system to handle transactions quickly and accurately.
• Engage in upselling and merchandising to boost guest experience and loyalty sign-ups.
• Prepare snacks and beverages safely and efficiently.
• Keep theatres, lobbies and restrooms clean and welcoming.
• Check tickets and direct guests to their auditorium politely.

Skills

Guest service

Upselling

Merchandising

Cleaning

Ticket checking

Teamwork

Tools

POS system

Job description

AMC Entertainment is seeking Crew Members to deliver an exceptional guest experience at our theaters. You will greet guests, handle transactions with the POS system, and contribute to a clean, welcoming environment.

You’ll participate in upselling snacks, merchandising, and maintaining theatre standards while ensuring safety and efficiency. This role involves standing, walking, and lifting up to 50 pounds, with flexible hours including evenings and weekends.