Theater Assistant Manager (Beach Cities Cinema)

CinemaWest; El Segundo (CA); On-site; USD 29,000 - 32,000; Part time

Job summary

Cinema West is seeking an Assistant Manager at Beach Cities in California. This part-time, non-exempt role supports the General Manager in guest services, facility operations and staff coaching. Ideal candidates have theater, service, or retail management experience and a professional, trustworthy demeanor.

Responsibilities include supervising Concession, Box Office, Kitchen and Usher, training staff, addressing guest questions and maintaining safety and cleanliness during peak hours.

Qualifications

• High school diploma; some college coursework preferred.
• 1 year of customer service experience.
• 1 year of employee supervisory experience.
• Work authorization to verify identity in the United States.

Responsibilities

• Assist the General Manager in overseeing daily guest services, facility operations and staff coaching.
• Ensure outstanding guest service in a guest-friendly environment.
• Supervise Concession, Box Office, Kitchen and Usher duties.
• Recruit, train and assess floor staff performance regularly.
• Handle safety, security issues and maintain a clean theater environment.

Skills

Problem Solving/Analysis

Leadership

Teamwork

Customer Focus

Initiative

Time Management

Communication Proficiency

Technical Capacity

Supervisory Responsibility

Education

High school diploma

Some college coursework

Job description

Description:
Classification: PART-TIME VARIABLE, NON-EXEMPT

Description:
Classification: PART-TIME VARIABLE, NON-EXEMPT
Salary Level: $21.00 TO $23.00 PER HOUR
Reports to: Theater General Manager
Great with People? Eager to apply your skills to management? Assistant Manager at Beach Cities may be exactly what you are looking for. If you have management experience (in theater, service, or retail), are professional, trustworthy, and able to work with a diverse group of people, read on. Primary responsibility of the Assistant Manager is to assist the General Manager in overseeing the daily operations of guest services, facility management, and employee coaching and encouraging.
Requirements:
Essential Functions

• Ensures that each guest receives outstanding guest service by providing a guest-friendly environment.
• Performs as well as supervises duties of all areas; Concession, Box Office, Kitchen and Usher.
• Recommends recruits, trains, develops, and assesses performance outcomes of floor staff on a regular basis.
• Supports daily goals, tasks and assignments.
• Answers customer questions and courteously resolves complaints.
• Daily inventory count and cash-out registers at end of shift.
• Keeps the theater clean and orderly.
• Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Pours alcoholic beverages to Customers and complies with state liquor laws and Cinema West policies.
• Performs other duties as assigned by General Manager.
  

Requirements

• Available to work evening hours, weekends, and holidays. Requires regular and consistent attendance.
• Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend in English.
• Ability to stand for extended periods of time and to be able to move quickly to meet peak demand before & after show times.
• Requires the ability to occasionally lift and clean food preparation and soft drink equipment.
• Must be at least 18 years of age.
  

Competencies

• Problem Solving/Analysis.
• Leadership.
• Teamwork Oriented.
• Customer/Client Focus.
• Initiative.
• Time Management.
• Communication Proficiency.
• Technical Capacity.
• Supervisory Responsibility
  

Work Environment
This job operates in a movie theater environment, sometimes in theaters with limited lighting, with guests coming and going, and peak rush times. The pace can be fast, but must always be welcoming. We serve others! This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and lifting all day,
Required Education And Experience
High school diploma, some college course work preferred
1 year customer service experience
1 year employee supervisory experience
Work Authorization/Security Clearance
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
EEO Statement
No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.