The North Face: Store Manager - Dawsonville

vfc; Dawsonville (GA); On-site; USD 64,000 - 80,000; Full time

Job summary

The North Face in Dawsonville is seeking a Store Manager to lead daily operations, drive sales, and coach a diverse team. You will model brand standards, manage staffing, and maintain store visuals to deliver an outstanding customer experience.

Ideal candidates have 3-5 years in retail management with a strong focus on customer service and leadership. A high school diploma is required, with higher degrees valued. This role offers incentive potential and store-wide accountability.

Qualifications

• 3-5 years of related professional/retail management experience.
• A High School diploma is required; an associate's degree is preferred.
• Undergraduate or graduate degrees are valued but not required—leadership impact matters most.

Responsibilities

• Model exceptional customer service and selling behaviors to elevate the in-store experience.
• Lead all aspects of people management including recruitment, onboarding, performance evaluations, promotions, and terminations.
• Manage store operations including scheduling, loss prevention, audits, and reporting.
• Ensure visual merchandising standards are met and inventory is maintained through proper shipping/receiving.

Skills

Customer service

Sales goals

People management

Leadership

Communication skills

Retail software

Education

High School diploma

Associate's degree preferred

Tools

Retail software tools

Job description

At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We was born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people.

So, before we get to the job details, take a minute to learn a little more about us - our values and our culture. If you can see yourself working side-by-side with a team of adventure-loving people, The North Face just may be the place for you.

To learn more about our values and our culture, visit The North Face Careers or www.thenorthface.com .

Store Manager

What will you do?

A day in the life of a Store Manager at The North Face looks a little like this.

• Model exceptional customer service and selling behaviors drive a consumer-centric mindset and elevate the in-store experience.
• Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against key performance indicators.
• Model brand-specific service standards and selling behaviors to foster authentic customer engagement.
• Utilize independent judgment and discretion to lead all aspects of people management, including providing input and making decisions related to recruitment, hiring, onboarding, performance evaluations, promotions, and terminations.
• Monitor and shape store culture to ensure alignment with company values and a positive team environment.
• Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence.
• Assess customer interactions and overall, in-store experience; resolve escalated customer concerns with professionalism and sound judgment.
• Manage store operations including scheduling, expense control, loss prevention, audits, and reporting.
• Ensure visual merchandising standards are met, and inventory is maintained through proper shipping and receiving procedures.
• Support store marketing events and community engagement initiatives to drive traffic and brand awareness.
• Promote a culture of accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration.
• Uphold company policies, safety standards, and operational procedures.
• Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences, consistently reflecting VF Values and brand identity.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, 3-5 years of related professional/retail management experience. A High School diploma is required; an associate's degree is preferred. Undergraduate or graduate degrees are valued but not required-your professional achievements and leadership impact matter most.

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU. Are you in?

Hiring Range : $64,000.00 USD - $80,000.00 USD annually

Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determ