Testing Services Specialist

Dallas College; Town of Texas (WI); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Dallas College is seeking a Testing Services Specialist to support the Senior Manager in operating a multi-campus Testing Services Department. You will assist with TSIA administration, school district partnerships, and related outreach for on-site and off-site testing activities.

You will contribute to program operations, testing security, data reporting, and compliance with THECB/TEA regulations, while collaborating with Admissions, Registrar, and Academic Affairs to support student success.

Qualifications

• Knowledge of the purpose of community colleges and Dallas College's vision.
• Ability to apply technology platforms to support the student experience.
• Experience with student success programs in higher education.
• Knowledge of testing and assessment technology and resources.
• Understanding of THECB/TEA rules for GED testing and related programs.
• Ability to collaborate with diverse communities.
• Understanding of Admissions, Registrar, Testing and Academic Affairs interactions.

Responsibilities

• Maintain communication between students, faculty and external stakeholders.
• Follow up with applicants through enrollment processes in a timely manner.
• Support GED, placement and national testing programs and related computer-based testing.
• Administer and monitor tests, ensure security, verify eligibility and identity.
• Access data, maintain records, generate reports and communicate findings.
• Interpret and implement regulations from THECB/TEA for testing services.
• Prepare reports, proposals and recommendations for programs; keep records.
• Represent the Senior Manager when absent and cover duties as needed.
• Conduct presentations and workshops on Testing policies to staff and communities.
• Complete required Dallas College Professional Development hours annually.
• Perform other duties as assigned.

Skills

Student assessment

Testing services

Technology platforms

Data reporting

Communication skills

Diversity awareness

Regulatory knowledge

Bilingual

Team collaboration

Education

Associates degree or higher

Job description

Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date.

Weekly Work Hours

40

Compensation Range

N04-PT

Hourly Rate

$24.47 Hourly

FLSA

United States of America (Non-Exempt)

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff

Position Summary

Support the Senior Manager by assisting with activities and management of a multi-campus Testing Services Department and its daily operations. Testing Specialists will also serve to support local school district partnerships and relevant community-based outreach efforts relating to the on-site and off-site administration of the Texas Success Initiative Assessment (TSIA) and all its components.

Required Knowledge, Skills And Abilities

• Knowledge of the purpose of community colleges and the vision of Dallas College.
• Ability to interpret, understand and apply comprehensive knowledge of innovative technology platforms related to and in support of the holistic student experience.
• General knowledge and experience in working with student success programs.
• Experience with current and emerging technology related to student assessment and testing functions and resources.
• Knowledge of relevant academic resources to support the holistic student experience from entry to completion.
• An understanding of contemporary issues in higher education is required through professional development activities.
• Demonstrated success working with diverse communities.
• Demonstrated knowledge of the key interactions between the functions of Student Success (Admissions, Registrar & Testing) and Academic Affairs (Curriculum & Instruction).
• Ability to identify, address, and collaborate with other staff on solutions to barriers preventing a significant portion of our population from having a job that pays a living wage.
• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements.

Key Responsibilities

• Maintain effective communication between students and faculty within the College and external community stakeholders.
• Ensures that appropriate and timely follow-up is made with applicants as they move through the enrollment process.
• Provide support to the College’s comprehensive testing and assessment services, which include GED testing, placement testing, state mandated and national testing programs, and other relevant computerized testing programs as determined by Dallas College to meet student testing needs.
• Administer and monitor a wide variety of tests to include state, national, and institutional; maintain security of testing materials to prevent loss or compromise; verify eligibility to test and identity for testing applicants; troubleshoot basic equipment or software problems.
• Utilize technology to access data, maintain records, and generate reports and communicate with others.
• Interpret, articulate, and implement a variety of regulations, guidelines and procedures for Student Assessment as governed by the Texas Higher Education Coordinating Board (THECB) and the Texas Education Agency (TEA) related to GED testing services and similar agencies to ensure compliance with Dallas College, state and federal requirements.
• Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.
• Represents and perform job duties and responsibilities for the Senior Manager in his/her absence.
• Conducts presentations and workshops promoting Student Assessment and Testing policies and procedures to Dallas College faculty, staff, and community organizations.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs other duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Associates degree or higher.
• Two (2) years of experience in a higher education setting with demonstrated experience in student assessment and testing services.
• Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday especially during heavy registration peak times including nights and weekends.
• Official transcripts required.
• Bilingual or multilingual preferred.

Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Applications Deadline

October 1, 2026