Test Technician

Texwrap Packaging Systems LLC; Washington (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

ProMach is seeking a field service technician to support Texwrap, Tekkra and SRX packaging systems at customer sites and in-house. You will commission, troubleshoot, install and test equipment, and work with service and engineering to improve products.

The role involves hands-on mechanical/electrical work, PLC/HMI programming, and travel up to 25%, with some weekend work. Strong communication and problem-solving skills are essential; you’ll train staff and document improvements.

Qualifications

• High school diploma required; 2-year related degree highly desired.
• Extensive experience repairing and troubleshooting packaging equipment.
• Experience with Allen-Bradley PLC, servo and HMI programming.
• Knowledge of VFDs from Emerson/Hitachi; Red Lion HMIs and temp controllers.
• SolidWorks and E-Drawings experience preferred; packaging conveyors a plus.
• Strong communication and travel up to 25% with weekends as needed.

Responsibilities

• In house commissioning, troubleshooting and final testing of Texwrap, Tekkra and SRX systems.
• Collaborate with service and engineering to improve product lines and deliver quality.
• Troubleshoot and solve operational issues with shrink wrap and bundling machines.
• Finalize mechanical/electrical assembly tasks before FAT.
• Install, startup and integrate systems with other OEM equipment in the field.
• Train personnel on setup, operation, maintenance and repair.
• Modify PLC programs and servo drives; install kits and reconfigurations.
• Submit reports on installations, repairs, performance and improvements.
• Submit expense/time reports; communicate with service coordinator daily.

Skills

Strong communication skills

Travel up to 25%

Team collaboration

Education

High School Diploma

2-year degree or certificate in Industrial Automation/Industrial Electronics

Tools

Allen-Bradley PLC

HMI programming

VFDs (Emerson, Hitachi)

Red Lion HMIs

SolidWorks/E Drawings

servo systems and motion controls

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you.

Key Responsibilities

• In house commissioning, troubleshooting and final testing of our full product line consisting of Texwrap, Tekkra and SRX systems.
• Collaborate with the service and engineering department to continuously improve the Texwrap, Tekkra and SRX product lines and deliver a quality product to the customer.
• Troubleshoot, identify root causes, and solve operational issues associated with shrink wrap and bundling machinery in house and at customer locations.
• Finalize any open assembly tasks (mechanical/electrical) prior to internal FAT (Factory Acceptance Test).
• Installation and startup of systems, including systems integration with other OEM equipment in the field.
• Train appropriate personnel in the field and in-house on proper setup, operation, maintenance and repair of equipment.
• Perform extensive mechanical and electrical modifications including PLC program modifications, kit installations and servo drive reconfigurations.
• Submit reports on machine and system installations, warranty repairs, overall performance levels, problems, and product improvement or enhancement opportunities to the service manager for follow up.
• Submit accurate and timely expense and time reports.
• Communicate daily with the service coordinator to ensure all field issues at hand are completed and approved by the customer.

What’s in it for you? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match.

Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program.

Qualifications

• Minimum of high school diploma.
• 5 years' experience repairing and troubleshooting of packaging equipment.
• Experience must include extensive Allen-Bradley PLC, servo, and HMI programming.
• A 2-year degree or certificate in Industrial Automation or Industrial Electronics is highly desired.
• Experience with Allen Bradley, Emerson and Hitachi VFDs.
• Experience with Red Lion HMIs and Temperature controllers.
• Experience with Solid works and E Drawings.
• Previous experience with packaging equipment and conveyor systems preferred.
• Travel experience preferred.
• Solid knowledge of mechanical, electrical, and pneumatic components.
• Strong communication skills, both written and oral.
• Allen-Bradley Compact Logix/MicroLogix programming/editing capabilities
• Allen Bradley Panel View HMI programming/editing capabilities
• Familiarity with servo systems and motion controls, particularly Allen-Bradley, is a strong advantage.
• Travel up to 25% and weekends when necessary.

Pro Mach is an Equal Opportunity Employer. Pro Mach complies with all states mandating the use of E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!. #TXWRP

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. Pro Mach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.