Job Title: Test Technician
Contract Duration: 1 year, possible extension
Location: St. Joseph, MI
Work Arrangement: Onsite
Summary
Seeking a qualified Technician to support the Energy and Performance Laboratories.
The Technician will develop a strong understanding of appliance performance, independently execute laboratory testing, analyze and interpret test data, and communicate results to test requestors and product teams. This position also supports the development of new testing methods, procedures, and continuous improvement initiatives within the laboratory.
Responsibilities
- Perform washer and dryer performance and energy testing with minimal supervision.
- Document test results and create reports within the Laboratory Request System.
- Analyze test data, identify trends or issues, and provide technical insight beyond basic test results.
- Communicate findings clearly to supervisors, test requestors, product teams, and related departments.
- Coordinate with supervisors to schedule and prioritize laboratory activities.
- Work collaboratively with other technicians to complete projects and meet department objectives.
- Troubleshoot testing or equipment issues, identify root causes, recommend solutions, and document findings.
- Develop and document new test procedures, standard work instructions, and reference guidelines.
- Improve existing laboratory processes and procedures through continuous improvement initiatives.
- Maintain laboratory equipment, instrumentation, and facilities according to 5S standards.
- Ensure laboratory equipment remains in proper working condition and appropriately calibrated.
- Cross-train and assist other laboratory personnel as needed.
- Maintain accurate and detailed testing records.
Minimum Qualifications
- Associate degree in Technology, Science, or a related field.
- Basic proficiency with Microsoft Word, Excel, Google applications, and similar productivity tools.
- Strong mathematical skills, including a basic understanding of statistics.
- Strong verbal and written communication skills.
- Good judgement and ability to work effectively with peers, product teams, and other departments.
- Strong interpersonal and teamwork skills.
- Ability to independently operate advanced laboratory equipment and instrumentation.
- Ability to maintain laboratory equipment and ensure proper calibration.
- Ability to use precision measurement equipment, including scales, stopwatches, and similar testing tools.
- Ability to safely move appliances using an appliance cart.
- Ability to move and handle test loads.
Preferred Qualifications
- Bachelor’s degree in Technology, Science, or a related field.
- Previous chemistry or biology laboratory experience.
- Experience with statistical analysis software.
- Previous household appliance or product testing experience.
- Knowledge of product performance standards, laboratory procedures, and testing processes.
- Ability to apply established testing knowledge to unusual or non-standard situations.
- Strong planning and organisational skills.
- Ability to manage multiple testing procedures simultaneously.
- Experience writing detailed test reports, including results, analysis and conclusions.
- Strong attention to detail with the ability to maintain highly accurate records.
- Ability to use a sewing machine is a plus.
Key Skills
- Laboratory Testing
- Product Performance Testing
- Energy Testing
- Test Data Analysis
- Technical Troubleshooting
- Root Cause Analysis
- Statistical Analysis
- Laboratory Equipment & Instrumentation
- Test Procedure Development
- Technical Report Writing
- 5S / Continuous Improvement
- Microsoft Excel
- Documentation & Recordkeeping
- Planning & Organisation
- Cross-Functional Communication