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HEALTH CONNECT AMERICA, INC; Williamsburg Estates (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program (EAP)

Paid time off

Medical, dental, vision insurance

401(k) Retirement Plan

Health Savings Account

Dependent Daycare FSA

Job summary

Health Connect America is seeking an Administrative Assistant to keep offices running smoothly and to support regional leadership, clinicians, and staff.

You will handle front-desk duties, correspondence, data entry, meeting coordination, and basic bookkeeping while ensuring accurate records and professional client interactions.

Qualifications

• High school diploma or equivalent.
• Associate degree preferred in Business, Administrative Support, or related field.
• Minimum of one year of administrative, clerical, or office support experience preferred.
• Strong organizational, time management, and customer service skills with attention to detail.
• Proficiency with Microsoft Office and ability to learn electronic records/database systems.
• Valid driver's license and ability to travel locally as required.

Responsibilities

• Serve as the first point of contact for visitors, clients, staff, and partners by phone and in person.
• Manage incoming correspondence, filing, documentation, and records management for accuracy and organization.
• Perform administrative tasks including data entry, report preparation, office supply management, and basic bookkeeping support.
• Coordinate meetings, onboarding activities, training logistics, and other administrative projects for program leadership.
• Assist with electronic health records data entry, reporting, and documentation processes.
• Support quality assurance with chart audits, surveys, and compliance-related tasks.

Skills

Organizational skills

Customer service

Microsoft Office

Attention to detail

Communication

Driver's license

Education

High school diploma

Associate degree in Business or related field

Tools

EHR systems

Records management systems

Job description

Overview

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities

If you're someone who believes that great care starts with strong support behind the scenes, this role was built for you.

As an Administrative Assistant at Health Connect America, you'll play a vital role in keeping our offices running smoothly while supporting the teams who make a difference in the lives of children, families, and communities every day. Your organization, attention to detail, and commitment to service will help ensure our programs operate efficiently and effectively.

What You'll Do

As an Administrative Assistant, you'll provide essential administrative and operational support to regional leadership, direct service providers, and office staff. Day to day, you can expect to:

• Serve as the first point of contact for visitors, clients, staff, and community partners by answering phones, responding to inquiries, and providing exceptional customer service
• Manage incoming correspondence, maintain filing systems, process documentation, and support records management to ensure accurate and organized office operations
• Perform a variety of administrative functions including data entry, report preparation, office supply management, and basic bookkeeping support
• Support program leadership with meeting coordination, staff onboarding activities, training logistics, and other administrative projects
• Assist with electronic health record and information management systems, including entering data, generating reports, and supporting documentation processes
• Contribute to quality assurance initiatives by assisting with chart audits, surveys, compliance-related tasks, and other operational support activities

What to Expect

This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in helping others succeed. You'll work closely with leadership, clinicians, and support staff to ensure day-to-day operations run efficiently while maintaining a professional, welcoming environment for clients and visitors.

Whether supporting a regional office or a corporate department, you'll have opportunities to contribute to meaningful work that directly impacts the quality of services provided throughout our organization.

Qualifications

We welcome candidates who bring strong organizational skills and meet the following qualifications:

• High school diploma or equivalent required
• Associate degree in Business, Administrative Support, or a related field preferred
• Minimum of one year of work, internship, or volunteer experience in an administrative, clerical, or office support role preferred
• Strong organizational, time management, and customer service skills with excellent attention to detail
• Proficiency with Microsoft Office applications and the ability to learn electronic records and database systems
• Valid driver's license, reliable transportation, and the ability to travel locally when required for business needs

Be Well with Us

We know that people who support others need support, too. That's why Health Connect America offers a comprehensive benefits package designed to help you thrive both professionally and personally:

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click hereEqual Employment Opportunity Posters