Territory Service Rep OH

Novo Distribution Llc; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Novo Distribution Llc is seeking a Territory Service Representative to support National Home Center (NHC) accounts in an assigned territory. The role requires regular travel to Lowes stores, maintaining inventory, training store personnel, and keeping POS materials current.

You will analyze performance and assist with store resets while managing expenses and participating in events. The candidate should have a high school diploma, a valid driver’s license, and proficiency in Word, Excel,

Qualifications

• High school diploma required.
• Ability to communicate effectively in writing and verbally.
• Strong organizational and time-management skills required.

Responsibilities

• Travel to stores within assigned territory on a regular call schedule.
• Maintain inventory and ensure POS materials are up to date.
• Provide training to store personnel on products and services.
• Analyze performance, product mix, and market conditions; suggest changes.
• Support store resets and participate in special events.
• Handle replenishment orders and manage expenses per policy.

Skills

Communication

Organization

Time management

Independent work

Customer service

Education

High school diploma

Tools

Word

Excel

Outlook

PowerPoint

Job description

Position SummaryThe Territory Service Representative will provide full store service to National Home Center (NHC) account in an assigned territory of stores. They will be required to travel to various Lowes’ stores as needed due to vacancies, PTO (Paid Time Off), or surge in business needs.Essential ResponsibilitiesTravels to stores within assigned territory on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned territory.Maintains accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes when appropriate.Maintains appearance of Company’s product in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and making sure point-of-purchase materials are up to date and in-place.Provides training to store personnel on the Company’s products and services.Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.Facilitates store reset activity with the NHC Store Planning Team as required.Participates in special events (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, Company Meetings, etc.).Stocks replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).Manages all expenses per corporate policies and procedures.Performs other duties as assigned.Basic Qualifications (Required)High school diplomaPossess and maintain a current unrestricted (other than for vision correction) driver’s license and acceptable driving record along with adequate on-going auto insurance on personal vehicle.Proficient in Microsoft Office suite: Word, Excel, Outlook, and PowerPoint.Ability to successfully communicate verbally and in written form with employees and various levels of management.Solid organization and time management skills.Ability to work independently, make accurate decisions, and analyze risk, while adhering to deadlines.Ability to work a flexible work schedule.Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.Preferred QualificationsTraining in construction and/or inventory analysis helpful.Prior field service work experience or big box retail experience.Highly motivated, customer oriented and a self-starterHighly organized, detail-oriented, and great follow-up and follow-through skills.Experience and/or knowledge of building products or materials industry.Travel RequirementsThe ability for overnight or daily travel to service stores is required.Significant travel is required (Travel expenses are covered per Corporate Travel Policy)Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.100%: Stand, handle or feel, squeeze or grasp.80%: Reaching with hands and arms, depth perception.50%: Walk, repetitive motion, operate moving equipment.10: Working bent at waist, stoop, kneel, crouch, bending or twisting.Lift, push or pull up to 50 lbs. without assistance.Lift, push or pull 75-100 lbs. with assistance.