Territory Sales Associate - Northeast Region

Socket.dev; Boston (MA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

Equity

Job summary

Odeko is seeking a Territory Sales Associate to lead revenue growth in the Boston/Northeast region. You will acquire new customers, onboard independent coffee shops to Odeko's local delivery service, and build strong relationships to drive expansion.

The role emphasizes pipeline management, in-person cafe visits, and close collaboration with Operations and Support to resolve issues while leveraging HubSpot CRM for activity tracking.

Qualifications

• 2+ years of sales/account management/business development experience or local coffee community leadership experience.
• Experience discovering and closing sales opportunities and building client relationships.
• Self-directed and comfortable in a constantly evolving environment.
• Experience managing a pipeline to achieve revenue targets.
• Experience delivering client-focused solutions based on customer needs.

Responsibilities

• Achieving monthly revenue goals through new customer acquisition and growing existing customer accounts.
• Secure the commitment of independent coffee shop owners and onboard them to Odeko's local supply delivery service.
• Develop new client relationships using Odeko's data-driven prospect database to drive growth.
• Own the customer relationship pre & post sales, with a focus on retention and expansion via upselling and in-person visits.
• Collaborate with Operations and Support to resolve day-to-day issues quickly.
• Maintain meticulous records in HubSpot to report activity and conversations and improve the customer journey.

Skills

Sales experience

Account management

Business development

Coffee community leadership

CRM ownership

Tools

HubSpot CRM

Job description

About Us

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.

Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.

Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.

Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

Territory Sales Associates are responsible for being the revenue leader in your city, representing the Odeko mission of supporting small businesses.

We are always looking to engage with talented sales candidates to grow our team! Feel free to apply if you live in the Northeast - specifically the NY/NJ Metro area or Boston Metro area. If we have an opening currently and your experience matches what we're looking for, we'll reach out!

• Achieving monthly revenue goals through new customer acquisition and growing existing customer accounts
• Secure the commitment of independent coffee shop owners and successfully onboard them to Odeko's local supply delivery service
• Leverage Odeko's data-driven prospect database to develop new client relationships that help drive high-speed growth of partnerships in the market
• Own the customer relationship pre & post sales, with a focus on retention and expansion. This will be done through upselling, in person visits to the cafes and launching new products.
• Work closely with our Operations and Support team to ensure day to day issues are resolved quickly
• Keep meticulous records in our CRM tool (Hubspot), to report activity and conversations. This helps to enhance the customer experience in the customer’s journey with the rest of the Odeko Revenue team.
• Work closely with Odeko's vendor partners to collaborate in local coffee events and to conduct sampling campaigns for prospective customers
• Serve as the primary liaison between customers and internal teams, representing customer interests and advocating for product or process enhancements based on their feedback
• Continually develop your knowledge of local and national trends within the specialty coffee industry

About you:

• 2+ years of relevant sales/account management/business development experience OR local coffee community leadership experience
• Experience discovering and closing sales opportunities and building client relationships
• Self-directed and comfortable in a constantly evolving environment
• Experience successfully managing a pipeline to achieve revenue targets
• Experience in delivering client-focused solutions based on customer needs
• Passion for coffee and small business. A background in coffee is a bonus!

This is an L2 role. Base compensation is between $60,000 - $65,000. On target earnings between $90,000 - $95,000.

What you'll love about Odeko:

• Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
• Competitive compensation, healthcare benefits, and opportunity for equity
• Other great perks - Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.