Territory Route Representative - South Houston, TX

CHEP USA; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Brambles, operating CHEP, is seeking a Territory Route Representative in the South Houston, Texas area. This field-based role focuses on recovering CHEP pallets, building relationships with distributors and recyclers, and ensuring asset recovery goals are met.

You will engage with customers, monitor asset flow, and collaborate with internal teams to maximize collections while maintaining strong local partnerships.

Qualifications

• AA degree or equivalent work experience.
• Candidate must be willing and able to lift 65lbs regularly.
• Candidate must have a clean motor vehicle driving record.
• Candidate must be able to obtain a DOT Medical card with no restrictions.
• Bilingual (English/Spanish).
• Minimum 2 years of route sales and/or customer service.

Responsibilities

• Visit, engage, and build relationships with non-participating distributors and pallet recyclers to recover CHEP assets.
• Monitor and track asset flow within the territory; negotiate and facilitate return of pallets to the network.
• Take full responsibility for tracking and recovery of all pallets in the territory.
• Build relationships with potential customers and encourage participation in the CHEP program.
• Maintain contact with local pallet recycler community to ensure communication regarding asset recovery.

Skills

Customer service

Sales

Interpersonal skills

Time management

Data analysis

Education

AA degree or equivalent

Tools

Excel

Word

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description Key Responsibilities

May Include: Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network. Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network. Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly. Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals. Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery. Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution. Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection. Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges. Join CHEP as an Territory Route Representative and play a critical role in protecting and recovering key supply chain assets while building strategic relationships across South Houston, Texas. In this dynamic, field-based role, you’ll combine problem-solving, business acumen, and asset protection expertise to drive operational excellence, influence results, and make a direct impact on one of the world’s leading supply chain solutions providers.

Major/Key Accountabilities

• To be successful, this position requires continuous contact with the local recycler community, which was responsible for the recovery of over 285k CHEP pallets last year from participating recyclers.
• Build additional relationships with non-participating recyclers to recover our assets and prevent leakage in the South Houston, Texas territory
• Builds relationships with potential customers and encourages them to sign on as participants in the program.
• Completes company administrative duties.
• Makes a minimum of 50 visits per week.

Qualifications & Requirements

• AA degree or equivalent work experience.
• Candidate must be willing and able to lift 65lbs regularly
• Candidate must have a clean motor vehicle driving record
• Candidate must be able to obtain a DOT Medical card with no restrictions
• Bilingual (English/Spanish)
• Minimum 2 years of route sales and/or customer service

Skills and Knowledge

• Prior workplace field experience in Operations, Sales, or Customer Service
• Excellent selling and interpersonal skills
• Personal computer skills with an emphasis on Microsoft Excel and Word
• Capable of maintaining and organizing a home office
• Ability to manage funds pertaining to business expenses
• Possess time management skills
• Decipher data to proactively determine recoveries, transactional errors, and new opportunities

Remote Type

Not Remote

Skills to Succeed in the Role

• Active Listening
• Adaptability
• Computer Literacy
• Data Analysis
• Data Literacy
• Decision Making
• Delegation
• Empathy
• Experimentation
• Financial Literacy
• Mechanical Literacy
• Mentorship
• Numeracy
• Storytelling
• Strategic Thinking
• Taking Ownership
• Teamwork
• Understand Customers

Equal Opportunity Employer

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.