Territory Phlebotomist I

Quest Diagnostics; Niles (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Quest Diagnostics in Niles, MI is seeking a Phlebotomist I to collect specimens, process samples, and support routine laboratory workflows Monday to Friday with variable daytime hours and rotating weekends.

The role requires accurate data entry, English communication, and customer service skills. Training and certification are preferred; high school diploma required; phlebotomy certification preferred where applicable.

Qualifications

• High school diploma or equivalent required.
• Medical training preferred (medical assistant or paramedic).
• Phlebotomy certification preferred per location.

Responsibilities

• Collect specimens according to established procedures, including drug screens and biometric exams.
• Administer oral solutions per training.
• Verify orders using lab systems and communicate with clients as needed.
• Navigate computer systems and accurately enter data.
• Enter billing information and collect payments per policy.
• Process specimens: labeling, centrifuging, aliquoting, freezing, and transport prep.
• Perform non-patient facing duties: inventory, stocking, sanitizing, filing, phones, and email.
• Follow departmental policies and procedures.
• Assist with compiling statistics and data when required.
• Maintain phlebotomy logs and timely maintenance records.
• Complete online and in-person training courses timely.

Skills

Keyboard/data entry

Customer service

English communication

Education

High school diploma or equivalent

Medical training: medical assistant or paramedic training preferred

Phlebotomy certification

Job description

Phlebotomist I - Niles, St. Joseph, and Cassopolis, MI, Monday to Friday, Variable Day time hours, with rotational weekends.

Job Accountabilities (Responsibilities):

• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in person training courses timely.

Qualifications:

• Required Education.
• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Work Experience.
• One year phlebotomy experience preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.
• The position requires the ability to effectively communicate in English.