Territory Operations Manager Modernization

Schindler Elevator Corporation; Chicago (IL); On-site; USD 129,000 - 161,000; Full time

Benefits offered by this job

Fully vested 401k match

Medical, Dental and Vision plans

Vacation and holidays

Tuition reimbursement

Parental leave

Job summary

Schindler Elevator Corporation in Chicago, IL seeks a Territory Operations Manager for Modernization to oversee the modernization of existing elevators and collaborate with the Modernization Sales team on opportunities within a geographic span.

You will lead a team of Field Superintendents, hire and onboard new staff, manage budgets, and maintain strong relationships with customers and industry partners while ensuring safety and quality standards across projects.

Qualifications

• Bachelor's degree preferred or technical leadership experience in the elevator industry or another service oriented business.
• Knowledge of modernization techniques and procedures; ability to read financial statements and contracts.
• Excellent written and verbal communications skills

Responsibilities

• Develop and execute a business plan for the territory's financial and non-financial objectives and support modernization operations initiatives.
• Build and manage an operational budget for time, materials and assets to achieve cost-effective results.
• Manage networking capital via asset management and billing procedures.
• Develop and maintain strong relationships with key customers, GCs and industry consultants.
• Lead and mentor a team of Field Superintendents and drive performance toward KPIs.
• Lead hiring and onboarding of all Modernization Superintendents.
• Ensure safety training and process adherence with Field Quality Excellence.
• Coordinate resources to ensure timely, on-budget project completion.

Skills

5-7 years elevator industry experience

Excellent written and verbal comms

Knowledge of financial statements

Travel up to 50%

Education

Bachelor's degree or technical leadership in elevator industry

Tools

MS Office Suite

Job description

Location: Chicago Downtown,IL,United States

Job ID: 89929

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Territory Operations Manager Modernization

Your main responsibilities

The Territory Operations Manager - Modernization will provide management of the company's operational activities and functions relating to the modernization of existing elevators as well as partner with the Modernization Sales team on all on portfolio and off portfolio sales opportunities within an assigned geographic span. Work will be fulfilled in a manner that achieves customer satisfaction as well as the strategic business objectives of the territory.

• Develop and execute a business plan in support of the territory's financial and non-financial objectives and support the implementation of territory Mod. operations initiatives.
• Build and recommend an operational budget and manage expenditures within approved specifications for time and materials and other fixed assets including parts inventory, company tools, and vehicles for the most cost effective results.
• Responsible for managing networking capital via appropriate asset management measures and billing procedures.
• Develop and maintain strong commercial relationships with key customers, GCs and influential industry consultants through personal contact and staff assignments.
• Responsible for managing, mentoring and leading a team of Field Superintendents by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the team to meet required financial targets/metrics and performance KPIs.
• Lead the hiring and onboarding of all new Modernization Superintendents.
• Initiate procedures and leadership practices to create a business environment for participative management, maintain high morale of subordinates and demonstrate strong support of Schindler's cultural beliefs and best practices.
• Engage in pro-active labor relations with local business agents with the support of Schindler's Labor Relations team.
• Set expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential to productivity and quality improvement and ensuring the active participation of all technicians in performance reviews.
• Advise Superintendents on the utilization and assignment of resources appropriate for project timelines and budgets that ensure quality job completion and drive installation efficiency.
• Provide expert technical knowledge for any project that needs additional oversight or intervention by visiting jobsites and reviewing ongoing project work with the operational team to ensure that projects close-out at the required efficiency and profitability levels avoiding overruns.
• Interface with Product Line experts on operational challenges, including but not limited to product issues, safety concerns, supply chain.
• Ensure coordination of personnel and product safety responsibilities in partnership with the Field Quality Excellence organization including driving personnel safety training and process adherence and the execution of proper technical training and equipment testing

This role can be seated in Chicago, Milwaukee, Madison, Des Moines, Minneapolis & St. Louis.

What you bring

Education:

• Bachelor's degree preferred or technical leadership experience in the elevator industry or another service oriented business.
• Possess overall knowledge of product and product application; modernization techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions.

Work Experience:

• 5-7 years in various assignments within the Company, in the Elevator industry, or in another service-oriented business.

Additional:

• Up to 50% travel within the territory will be required
• Excellent written and verbal communications skills
• Excellent computer skills, including proficiency in MS Office

What's in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $128,700 - $160,900

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.

Salary range may differ based on the final geographic location of the position.

We Elevate... Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Our Core Values

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.