Territory Manager - New Braunfels, TX - Trench Safety

Southeastern Trench Safety; New Braunfels (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Southeast Trench Safety is seeking a Territory Manager to drive rental and sales growth within a defined geographic territory. You will promote trench safety systems, build strong customer relationships, and expand market opportunities across construction, utilities, and municipal projects.

The role emphasizes delivering trench safety expertise, ensuring safe access to shoring and shielding equipment, and providing face-to-face consultation to customers. Local travel is expected.

Qualifications

• Experience in trench safety rentals, sales and/or applications.
• Strong track record of consistent sales performance and customer relationship management.
• Solid understanding of shoring, shielding, and excavation safety equipment.

Responsibilities

• Prospect and develop new customer relationships
• Identify and pursue opportunities in construction, industrial, and municipal applications
• Maintain and grow existing customer accounts by providing consistent face-to-face support and expert consultation
• Work collaboratively with operations and service teams to ensure high-quality, on-time delivery and support
• Serve as a technical resource for clients, explaining trench configurations, applications, and operating requirements
• Generate sales leads for other divisions or product lines as applicable
• Maintain detailed records of customer activity and pipeline progress in CRM
• Provide 24/7 support for emergency service as needed

Skills

Experience in trench safety rentals,

Strong sales and CRM skills

Understanding of shoring, shielding, &

Valid Driver’s License

Education

High School Diploma or equivalent

4-year bachelor’s degree preferred

Job description

Are you seeking a rewarding career with a respected company? Join Southeast Trench Safety where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

We provide high-quality, customer focused shoring and shielding equipment. With decades of expertise, our trench division delivers comprehensive solutions from design to on-site installation guidance.

The Territory Manager - STS Trench Safety is responsible for driving rental and sales revenue growth within a defined geographic territory by promoting Southeast Trench Safety systems and solutions. This role focuses on delivering trench safety expertise, building strong customer relationships, and expanding market opportunities in sectors such as construction, utilities, civil infrastructure, municipal projects, and industrial maintenance. The Territory Manager works to ensure customers understand proper trench protection practices and have access to the shoring, shielding, and excavation safety equipment needed to work safely and efficiently.

Essential Functions

• Prospect and develop new customer relationships


• Identify and pursue opportunities in construction, industrial, and municipal applications


• Maintain and grow existing customer accounts by providing consistent face-to-face support and expert consultation


• Work collaboratively with operations and service teams to ensure high-quality, on-time delivery and support


• Serve as a technical resource for clients, explaining trench configurations, applications, and operating requirements


• Generate sales leads for other divisions or product lines as applicable


• Maintain detailed records of customer activity and pipeline progress in CRM


• Provide 24/7 support for emergency service as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Required Education And Experience

• High School Diploma or equivalent


• Experience specifically in trench safety rentals, sales and/or applications


• Strong track record of consistent sales performance and customer relationship management


• Solid understanding of shoring, shielding, and excavation safety equipment


• Valid Driver’s License and acceptable motor vehicle record


• 4-year bachelor’s degree preferred


• Work experience in trench safety or related industrial environments

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• None

Work Environment

• Dynamic work environment that includes construction sites, equipment yards, repair shops, and customer offices.


• Significant time spent outdoors in active field settings, often around heavy machinery and equipment in operation.


• Regular exposure to varying weather conditions, including heat, cold, rain, wind, and direct sunlight.


• Site visits may involve walking on dusty, muddy, or uneven terrain and navigating areas with moving vehicles and machinery.


• Noise levels can be high in specific locations, especially near active job sites or equipment zones.


• Required to wear appropriate personal protective equipment (PPE) such as steel-toe boots, safety glasses, and high-visibility clothing when on-site.


• Office-based work is also part of the role, including administrative duties, sales planning, and customer communications.


• Must be comfortable transitioning between professional office settings and rugged outdoor or industrial environments.


• Success in the role depends on adaptability, strong communication, and situational awareness across diverse work conditions.

Travel Required

• Daily local travel as needed within territory.

Physical Demands

• Requires a moderate to high level of physical activity and mobility to support both office duties and frequent fieldwork.


• Regular bending, squatting, crouching, and reaching to inspect equipment, access materials, or assist with loading/unloading tasks.


• May involve lifting and moving items weighing up to 50 pounds or more, including small equipment, sales materials, or product samples.


• Walking for extended periods over uneven, unpaved, or sloped terrain is common during job site and yard visits.


• Frequent exposure to outdoor elements such as heat, cold, rain, and wind during field appointments and demonstrations.


• Occasionally responsible for loading equipment into a pickup truck and hitching, towing, or unhitching trailers or towable machinery.


• Requires physical strength, coordination, and familiarity with safe handling and towing practices.


• Extended periods of driving, often across varied geographic areas, requiring alertness, stamina, and good vision.


• Manual dexterity, visual acuity, and proper lifting techniques are essential for safe and effective job performance.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions, in accordance with applicable laws and regulations.

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.

Additional Eligibility Requirements

At Southeast Trench Safety, we prioritize the safety and well‑being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.

Opifex‑Synergy/Southeastern Trench Safety is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.