Territory Manager - Memphis South

Kestra Medical Technologies Inc.; Memphis (TN); Remote; USD 90,000 - 130,000; Full time

Job summary

Kestra Medical Technologies Inc. is seeking a Territory Manager in the United States to independently manage a sales territory, often remotely from Kestra offices. You will contact clinicians across settings, train staff, and support product service while helping with reimbursement processes.

The role emphasizes meeting sales targets, developing key accounts, and coordinating with Clinical Advisors and the Customer Care team to ensure seamless care delivery.

Qualifications

• 5+ years of successful medical device sales experience.
• 3+ years of outside sales experience.
• Bachelor's degree from an accredited four-year college or university in Business, Sales, Marketing, or related field, or equivalent combination of education and experience.
• Must reside in the assigned territory.
• Must meet credentialing for hospital system entry including vaccination, background check, drug screening, HIPAA training.

Responsibilities

• Responsible for the sales and ongoing support of Kestra products.
• Meet or exceed quarterly and annual sales targets and objectives.
• Grow and develop trusted partner relationships with key accounts within the territory.
• Prepare quarterly Business Plans and present to Regional Sales Leadership.
• Coordinate patient interaction with Clinical Advisors and Customer Care.
• Manage sales cycle from introduction to product delivery.
• Build long-term partnerships from sales calls and manage the pipeline.
• Maintain records and sales data; adhere to confidentiality.

Skills

Medical device sales

Outside sales

Business acumen

Communication skills

MS Office/MS Teams

Education

Bachelor's degree in Business/Sales/Marketing

Equivalent combination of education and experience

Tools

MS Office

Job description

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.

Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.

ESSENTIAL DUTIES

• Responsible for the sales and ongoing support of Kestra products
• Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
• Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
• Prepare quarterly Business Plans and present to Regional Sales Leadership
• Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
• Attend key exhibits and conventions, as required
• Coordinate patient interaction with Clinical Advisors and Customer Care team
• Provide key feedback and information in a timely manner to appropriate internal stakeholders
• Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies
• Manage sales cycle from introduction to product delivery
• Build long-term partnerships from sales calls
• Manage pipeline of customers
• Proactively maintain positive client relationships
• Respond to client issues and complaints
• Maintain records and sales data
• Adhere to Pledge of Confidentiality

COMPETENCIES

• Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.

RE QUIREMENTS

• - 5+ years of successful medical device sales experience
• 3+ years of outside sales experience
• - Bachelor's degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience
• - Must reside in the assigned territory
• - Ability to drive an automobile with a valid driver's license and acceptable completion of a motor vehicle report (MVR)
• - Demonstrated strong business acumen
• - Excellent written and verbal communication skills
• - Familiarity of MS Office, including MS Teams
• - Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:
• Documentation of vaccination and immunization status
• Completion of background check
• Completion of drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

PREFERRED:

• - Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred
• - Demonstrated understanding of Durable Medical Equipment (DME) process flow
• - Knowledge of the cardiac care landscape and customer decision-making processes
• - Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.

SUPERVISORY RESPONSIBILITIES:

• - None

WORK ENVIRONMENT:

• - Fast paced field role
• - Noise volume typical of being in the field or clinical setting
• - Extended hours when needed, based on business needs
• - Kestra manufactures and provides life-saving pr