Territory Manager - Decatur and Springfield, IL

US Foods; Decatur, Northern (IL, KY); On-site; USD 55,000 - 90,000; Full time

Job summary

US Foods in Decatur, IL is seeking a Territory Manager to develop and manage established and new customers by selling food and non-food items to achieve sales and profitability goals. The role is focused on owning customer relationships and driving value-added activities.

You will coordinate with operations and credit teams, manage deliveries, and identify top penetration opportunities through market intelligence, conferences, and referrals.

Qualifications

• 1+ year of sales experience preferred.
• Foodservice industry/culinary/hospitality background preferred.
• Excellent oral and written communication and presentation skills.
• Ability to build relationships and cold call to develop new business.
• Strong customer service and interpersonal skills.
• Problem solving, organization and negotiation abilities.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient with Microsoft Office; Salesforce experience preferred.

Responsibilities

• Foster the customer relationship in a team-based selling model.
• Manage deliveries to routing schedule; troubleshoot order issues.
• Collect accounts receivable per credit terms with the department.
• Develop new business through market intelligence and leads.
• Know market, products, competitors, and share insights with customers.
• Travel to customers to ensure product delivery; lift up to 75 lbs.

Skills

Sales experience

Customer relationship management

Communication skills

Cold calling

Salesforce

Education

HS Diploma or equivalent

Tools

Salesforce

Job description

The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals.

Primary areas of responsibilities are:

• Primary owner of customer relationship
• selling, and engaging customers in value added activities.
• leveraging other resources to assist with top penetration opportunities and new accounts opening.

US Foods has a comprehensive training program for the Territory Manager position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Foster the customer relationship in a team based selling model.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Leverage other resources to assist with top penetration opportunities and new accounts opening.
• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.

SUPERVISION

No direct reports.

RELATIONSHIPS

• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
• External: Customers, vendors, prospective customers.

WORK ENVIRONMENT

Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions

MINIMUM QUALIFICATIONS

• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results driven mentality.
• Problem solving ability / Organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce).

EDUCATION

HS Diploma or equivalent

CERTIFICATIONS/TRAINING

N/A

LICENSES

Valid driver’s license required & motor vehicle record must be in good standing.

PREFERRED QUALIFICATIONS

N/A

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time. List the required physical activities including length of time performing each activity referencing the key below. OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER JOB REQUIRES WORKER TO: FREQUENCY: STAND FREQUENTLY, WALK FREQUENTLY, DRIVE VEHICLE FREQUENTLY, SIT FREQUENTLY, LIFT 1-10 lbs (Sedentary) FREQUENTLY, 11-20 lbs (Light) FREQUENTLY, 21-50 lbs (Medium) OCCASIONALLY, 51-100 lbs (Heavy) OCCASIONALLY, Over 100 lbs (Very Heavy) N/A CARRY 1-10 lbs (Sedentary) FREQUENTLY 11-20 lbs (Light) FREQUENTLY 21-50 lbs (Medium) OCCASIONALLY, 51-100 lbs (Heavy) N/A, Over 100 lbs (Very Heavy) N/A, PUSH/PULL N/A, CLIMB/BALANCE N/A, STOOP/SQUAT OCCASIONALLY, KNEEL OCCASIONALLY, BEND OCCASIONALLY, REACH ABOVE SHOULDER N/A, TWIST N/A, GRASP OBJECTS FREQUENTLY, MANIPULATE OBJECTS FREQUENTLY, MANUAL DEXTERITY FREQUENTLY

Compensation

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $50K and $80K. This role will also receive incentive compensation.

This role may also receive incentive compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

EOE Statement

***EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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About US Foods

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here.

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

Know Your Rights Pay Transparency policy statement is available here US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

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This role may also receive incentive compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

The initial expected base rate for this role is between $55,000 - $95,000