Territory Manager

Modern Machinery Co., Inc.; Pasco (WA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Prescription Insurance

401k with Company Match

Paid Time Off

Gym Membership Reimbursement

Employee Assistance Program

Job summary

Modern Machinery Co., Inc. is seeking a Territory Manager responsible for customer retention and development in Pasco, Washington. This role requires excellent interpersonal and problem-solving skills, along with a focus on customer satisfaction.

The ideal candidate will manage accounts, structure sales activities, and maintain strong relationships with customers. A valid driver's license and proficiency in Microsoft Office are essential.

Qualifications

• 3+ years of outside sales experience in heavy equipment sales.
• Ability to adapt and maintain strong customer relationships.
• Proficient in communication, time management, and teamwork.

Responsibilities

• Manage accounts in various Washington and Oregon counties.
• Develop a customer base while maintaining current accounts.
• Utilize tools to capture sales activity and generate leads.

Skills

Customer focus

Problem-solving

Communication skills

Time management

Teamwork

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office products

Job description

Job Description

The Territory Manager is responsible for coverage, retention, development, and customer satisfaction of a specific group of customers within an assigned territory. This individual should be an ambitious, reliable, and ethical problem solver with the ability to adapt to all forces around them – customers, suppliers, department employees, co‑workers, and manufacturers. It is imperative that in this role the candidate possesses strong interpersonal communication and selling skills. Applicants must reside within the Tri‑Cities, WA area due to the assigned territory for this position.

Annual base salary + monthly commission. This is an exempt position and is not eligible for overtime pay.

Benefits

• Medical, Dental, Vision, and Prescription Insurance
• Health Savings Account
• 401k/Roth Retirement Savings Plan with Company Match
• Participation in Annual Profit‑Sharing Plan
• Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
• Gym Membership Reimbursement Program
• Family Scholarship Program
• Employee Assistance Program
• Virtual Mental Health & Tele Medicine Benefit
• Company Paid Life Insurance & Disability Benefits
• Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)

Responsibilities

• Demonstrate Modern Machinery’s core values and promote the mission and vision of the company.
• Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals.
• Territory management of accounts in the following counties in Washington: Garfield, Columbia, Walla Walla, Franklin, Klickitat, Yakima, and Kittitas; and in Oregon: Sherman, Gilliam, Morrow, Umatilla, Union, and Wallowa.
  • Develop and enlarge the customer base within the assigned territory, while maintaining position with current accounts.
  • Maintain communications and advise management of all changes within the territory.
• Structure, plan and execute sales activities commensurate with company goals and objectives.
  • This may include customer relationship programs, strategic call plans, deal status reporting, demonstrations, and participation in promotional shows.
• Utilize company provided systems/tools to capture all sales activity.
  • Use of these systems/tools should assist you through the entire sales process, generating leads, winning the sale, volume, territory awareness, participation, and customer satisfaction.
• Achieve and maintain excellent product knowledge.
• Maintain a high‑level understanding of marketing and finance programs.
• Prepare quotes to outline product features and benefits and that incorporate marketing and finance programs when applicable.
• Establish and maintain strong relationships with customers.
  • Determine the customers’ needs to provide them innovative product solutions.
• Follow up to ensure that all aspects of sales and rental transactions are correct and completed on time.

The duties described above are the general nature and levels of work performed and are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of this position. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around – customers, suppliers, manufacturers, and co‑workers.
• Strong customer focus and commitment to customer satisfaction.
• Ability to take the initiative to accomplish work with little supervision.
• Effectively manage relationships both internally and externally.
• Good verbal and written communication skills.
• Ability to exercise integrity, confidentiality, and discretion.
• Excellent time management and organizational skills.
• Capable of working with all levels of the organization.
• Teamwork: cooperate and support others within the Modern Machinery organization.

Education and Experience

• High School diploma required. Bachelor’s degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience.
• Applicants must have at least three years of outside sales experience, in heavy equipment sales.
• Proficient in Microsoft Office products (Outlook, Word, and Excel).

Nature and Scope of Job

• Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching.
• Requires a valid driver’s license and the ability to maintain an insurable driving record.
• Must be able to travel on a regular basis to include overnight stays.

Modern Machinery is an Equal Opportunity Employer.