Territory Manager

Soleo Health; New York (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive Wages

401(k) with a Match

Referral Bonus

Paid Time Off

Great Company Culture

Paid Parental Leave Options

Affordable Medical, Dental, & Vision Insurance Plans

Company Paid Disability & Basic Life Insurance

HSA & FSA Options

Education Assistance Program

Job summary

A health services provider is seeking a Territory Manager to support their New York City market. This role involves consultative sales, account development, and education for physician offices regarding specialty therapies. Ideal candidates will have at least five years of healthcare experience, including sales, and show a strong understanding of customer relationship management. Competitive compensation ranging from $90k to $115k is offered, along with various employee perks.

Qualifications

• Minimum of five years of health care experience, including three years in a sales or customer advocate role.
• Broad knowledge of the bleeding disorder community, specialty pharmacy and infusion sales.
• Driven to produce results and works independently, with effective communication skills.

Responsibilities

• Develop new accounts and services existing ones to gain new business.
• Educate patients and physician referral sources about products and services.
• Maintain frequent contact with customers to evaluate their needs and encourage loyalty.
• Engage in continuous learning to be viewed as an industry expert.
• Monitor competition by gathering current marketplace information.
• Assist in developing the annual marketing plan for the company.

Skills

Customer Service

Motivation for Sales

Meeting Sales Goals

Closing Skills

Territory Management

Prospecting Skills

Negotiation

Self-Confidence

Product Knowledge

Presentation Skills

Client Relationships

Education

Bachelor’s Degree or equivalent industry experience

Job description

Soleo Health is seeking a Territory Manager to support our New York City and Manhattan, NY market area. Join us in Simplifying Complex Care!

Soleo Health Perks

• Competitive Wages
• 401(k) with a Match
• Referral Bonus
• Paid Time Off
• Great Company Culture
• Paid Parental Leave Options
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Paid Disability & Basic Life Insurance
• HSA & FSA (including dependent care) Options
• Education Assistance Program

This Position

The Territory Manager is responsible for consultative physician office sales, industry networking, and customer service for all IG and Specialty therapies offered by the Company. The Territory Manager will develop and execute the strategic market plan to achieve the business objectives and budget expectations for their Sales Territory.

Responsibilities

• Develop new accounts and services existing accounts, obtain new business, by planning and organizing daily work schedule to call on existing or potential referral sources or customers
• Educate patients and physician referral sources about the products and services offered by the Company
• Maintain frequent value‑added contact (via telephone and in person) with existing and new customers to introduce Company services, evaluate customer needs and encourage patient loyalty
• Actively engage in continuous learning and be viewed as an industry expert and trusted advisor to patients and customers
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses through the Company Field Automation System
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
• Participate in community and professional organizations to increase company visibility and achieve sales and profit goals
• Create a comprehensive personal results‑driven strategy to meet or exceed established patient recruitment and retention goals
• Leverage understanding of the healthcare market and rely on interpersonal relationship‑building skills to effectively recapture former patients and bring them back on service
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Analyze gross profit factors, market conditions, business volume and mix, competition and operational cost requirements
• Negotiate contracts with referral sources, third‑party payors, government agencies and ensure effective service under corporate supervision
• Assist in the development of the annual marketing plan for the Company
• Complete and submit required reports/documents in a timely manner

Requirements

• Bachelor’s Degree or equivalent industry experience
• Minimum of five (5) years of health care experience, including three (3) years in a sales or customer advocate role
• Broad knowledge of the bleeding disorder community, specialty pharmacy and infusion sales, and customer service experience
• Driven to produce results, works independently, self‑starter, team player, communicates effectively with internal team members, problem solver, and passionate about making a difference
• Customer Service, Motivation for Sales, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self‑Confidence, Product Knowledge, Presentation Skills, Client Relationships

About Us

Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values

• Improve patients’ lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Equal Opportunity Employer

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non‑merit factor.

Salary

$90k-$115k