Territory Manager

Jacent Inc.; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Jacent Inc. seeks a Territory Manager to lead a remote team of Area Managers and Merchandisers across a defined geography. You will coach, train, and evaluate performance, ensuring alignment with regional sales and profitability goals.

Ideal candidates have 5+ years in retail management, strong communication, and financial analysis skills, with willingness to travel up to 50% and manage cross-functional initiatives.

Qualifications

• Must have High School Diploma or GED with relevant retail management experience.
• Bachelor’s degree or four years related experience preferred; equivalent combination accepted.
• 5+ years in retail management with P&L, budgeting, forecasting, client expectations.

Responsibilities

• Provide direct management and leadership to remote Area Managers and Merchandisers.
• Collaborate with Regional Leadership on sales growth and retail projects.
• Travel within geography to address opportunities impacting retail business.
• Manage store routing coverage, staffing, and project assignments to meet goals and budgets.
• Review daily territory performance reports and develop plans for improvement.
• Lead hiring, train, and develop staff; oversee 30/60/90-day plans.
• Conduct weekly business reviews and communicate priorities to the team.

Skills

Excellent interpersonal skills

Adaptability to change

Relationship building

Detail oriented

Time management

Leadership

Communication skills

Travel ability

Data analysis

Financial analysis

Education

Bachelor’s degree or four years related experience

High School Diploma or GED

Tools

GPS tracking

Time recording apps

Smartphone usage

Job description

Territory Manager

The Territory Manager (TM) role consists of an individual who will build client relationships and drive measurable sales results through outstanding program execution andpeopleleadership in assigned geography. The TMis responsible fortraining and coaching a team of remote area managers (peer coaches) and merchandisers. The TM will also need tomaintaina high levelof communication through email, phone, and personal contact with their assigned Territory Manager and Merchandising Team. Other duties will include but are not limited to people development, succession planning, budget management, owner of measurable metrics for geography,managingteam’s audit review program, meets and exceedsidentifiedtargets in sales,profits,and service. The ideal candidate should be able to effectively lead and build remote work teams with excellent communication and organizational skills. The ideal candidate is a self-starter, quick learner, with a strong attention to detail, works well in independent situations, andcanbuild relationships with business partners and their remote team and our clients/vendors.

• Provide direct management, leadership,guidance,andproblem-solvingdirection to remote workforce ofArea Managers(Peer Coaches) and Merchandisers in assigned geography to execute effectively and efficiently in the field.
• Collaborate with Regional Leadership on strategic initiativesrelated to sales growth coverage, retail projects, and communicatetothe assigned retail team.
• Travels within assigned geography to address areas of opportunity thatimpactretail business.
• Manage and analyzestore routing coverage, assignments,staffingand special projects in assigned geography to ensureefficiencyand full store coverage is aligned with goals and budgets outlined for assigned geography.
• Review and analyze dailyreporting related to TerritoryPerformance (Service History, OverdueService Report,QlikView) and developplanto address opportunities.
• Review and approve all expenses and wages (i.e., payroll, mileage, and overtime) for Field Personnel in assigned geography.
• Engage and conduct weekly business reviews with Area Managers (Peer Coaches) and Merchandisers to discuss current and future departmental and company initiatives and priorities of the areas, and employee appreciation.
• Develop people through training as well as direct organizational and team development initiatives using training and performance management tools to include but not limitedto:performance reviews, in-store assessments,individual employee development plans, trainingplansand succession planning documentation.
• Provide robust and compliant training and support to Area Managers (Peer Coaches) to ensure they are providing proper training to Merchandisers.
• Manage thehiring process in assigned geography as the Hiring Manager; including but not limitedto:reviewing resumes/applications of qualified candidates, conducting in-person and video-conferencinginterviewsand overalldeterminingthe best qualified candidates for hire into open positions in assigned geography.
• Manage and track the completion of the 30/60/90-day Training Plan and all 3rd Party Projects andmPlansfor assigned geography of responsibility. Ensures 90-day training plan iscompletedand proper forms aresubmittedfor documentation.
• Timely completion of all administrative duties and reporting.
• Provide clear and effective communication and direction to direct reports, outlining expectations and duties.
• Ensure employees in assigned geography are compliant with all company policies, standards, priorities, and store opportunities.
• Engage and drive corrective action and improvement plans within assigned geography.
• Partner with Regional Operations Manager for terminations within assigned geography.

Additional Duties & Responsibilities

• Thorough understanding of organizational reputation and merchandise enhancement prospects
• Execute all required tasks, projects, resets, displays with accuracy, by following all providedinstructions.
• Always understand anddemonstratesafe work practices to ensure a safe work environment.
• Have detailed knowledgeandcomply withall company policies and procedures.
• Complete special projects and otherduties asassigned by yoursupervisor.
• Maintain company, client, and retailerconfidentiality.

Knowledge, Skills, and Abilities

• Excellentinterpersonalskills
• Flexible andadapttochange.
• Ability to build relationships with businesspartners.
• Well-organized, detail-oriented, and able to handle a fast-paced workenvironment.
• Ability to work independently to meet statedobjectives.
• Strong leadership skills: Problem-solving, Data Analysis, Planning, Time Management, Priority Setting, Coaching, Counseling, Quality Decision Making, and Delegation
• Proven Team Builder
• Strong Business Acumen and Financial Analysis skills with a strong ability to achieveresults.
• Excellent written communication and verbal communication skills
• Ability to travel up to approximately 50%

Experience and Credentials

• High School Diploma or GED or equivalent experience
• Bachelor’sdegree from a four-year college, university, or technical school; ora minimumof four yearsrelatedexperience and/or training; or equivalentcombination of education and experiencepreferred.
• 5 or moreyears ofexperience in retail management
• Knowledge of Consumer Product Goods Industry
• 1-3 years of successfully managingretail merchandisers, P&L, budgeting, and forecasting and managing client expectations personally or through a team
• Must be computer literate and able tooperatea smart phone or tabletutilizingdifferent applications and internet for company business, like ordering, GPS tracking, and time recording
• Must have reliable access to internet to use for company-related business
• Proventrack recordof success
• Musthave reliabletransportation.
• Mustpossessa validstate driver’s license with proof ofcurrent automobile insurance coverage, unless utilizing other means of transportation

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