Territory Manager

Colonial Group; Charlotte (NC); On-site; USD 70,000 - 120,000; Full time

Job summary

ACV Auctions in Charlotte, NC is seeking an enthusiastic Territory Sales Manager with a strong automotive background to grow our dealer and wholesale network. You will be on the road daily, building relationships and delivering trusted service to customers.

You will use Salesforce for reporting, develop strategic plans, meet sales goals, and manage Vehicle Condition Inspectors KPI initiatives while adapting to changing priorities.

Qualifications

• Minimum 5 years of dealership experience in the used or new car sector.
• Strong reading, writing, and speaking English skills.
• Willingness to travel daily to dealerships and be on the road.
• Experience selling into dealerships; auction knowledge preferred.
• Proficient in using Salesforce CRM for reporting and planning.

Responsibilities

• Actively support all efforts to simplify and enhance the customer experience.
• Develop and execute a strategic plan to grow and build out new business in your territory.
• Service accounts in person and via phone, identifying incremental growth opportunities.
• Utilize Salesforce daily for reporting and tracking purposes.
• Achieve or exceed established sales goals.
• Develop relationships with dealers and dealer groups to maximize revenue opportunities.
• Be familiar with the competition and how to sell against it.
• Forecast and report incoming business activity monthly and annually.
• Educate customers on the breadth of our product and available services.
• Ensure customer satisfaction by addressing problems and needs promptly.
• Market the company to customers and convey the advantages of the product.

Skills

Dealership experience

English proficiency

Relationship building

Sales mindset

Self-motivation

Road travel

CRM knowledge

Tools

Salesforce

Job description

Who we are looking for:

ACV Auctions is looking for an enthusiastic, experienced Territory Sales Manager, who has a background in the automotive space, a passion for cars, and wants an opportunity to join a growing company. Our Territory Managers are the face of our company. They need to understand the dealership and wholesale car business. They are "road warriors" who have boundless energy and work tirelessly to build their territory and provide our clients with the best service. At ACV Auctions we pride ourselves on trust, transparency, and credibility, and our Territory Managers deliver this to our customers every day.

What you will do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develop and execute a strategic plan to grow and build out new business in your territory.
• Service accounts in person and via phone, looking for incremental growth opportunities.
• Utilizes Salesforce on a daily basis for reporting and tracking purposes.
• Achieve or exceed established sales goals.
• Develop relationships with dealers and dealer groups and leverage these relationships to maximize revenue opportunities.
• Be very familiar with the competition and how to sell against it.
• Assess customers’ wholesale inventory needs and offer solutions to increase their business with ACV Auctions.
• Educate customers on the breadth of what our product can offer them and the services that will be made available to them.
• Forecast and report incoming business activity on a monthly and annual basis.
• Ensure both customers and prospects have a detailed understanding of our products through a consultative selling approach.
• Ensure current customer satisfaction by responding quickly and accurately to problems, concerns or needs.
• Help proactively market the company to customers and convey the advantages of our product.
• Accountable and aware of the financial activity within your book of business.
• Adapt to changes in a book of business, customer contacts, and internal structure/role changes.
• Day to day management of Vehicle Condition Inspectors and KPIs.
• Other duties as assigned.

What you will need:

• 5 year(s) Dealership experience, on either the used or new car side of business
• Ability to read, write, speak and understand English.
• Experience selling into dealerships and auction knowledge is strongly preferred.
• Ability to be on the road every day, traveling to both existing and prospect dealerships.
• Understanding of the retail/wholesale marketplace in an operational context to best position ACV Auctions.
• Excellent relationship building skills both in-person and over the phone.
• Understanding of the importance of building internal and external networks to increase personal effectiveness.
• An upbeat and positive demeanor.
• Ability to be self-motivated and able to work independently.
• Adapt quickly to shifting priorities and assists others in doing so.
• Experience using a CRM (preferably Salesforce) to maintain and plan sales pipeline.
• Ability to travel for meetings, training, etc.
• Valid driver’s license and use of a validly registered and insured motor vehicle required.

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