Territory Account Manager - Clevland

GlaxoSmithKline; United States; On-site; USD 146,000 - 243,000; Full time

Job summary

ViiV Healthcare in the United States seeks a Territory Account Manager to lead HIV treatment sales across assigned accounts. You will partner with healthcare professionals to drive adoption of long-acting HIV therapies and deliver integrated patient care.

The role requires 5+ years pharma sales, 3+ years specialty experience, and the ability to travel domestically. You will collaborate with cross-functional teams and execute strategic plans to meet territory goals.

Qualifications

• BA/BS degree.
• 5+ years of pharmaceutical sales experience.
• 3+ years' specialty experience.
• Ability to travel domestically as necessary, which may include overnight travel.
• Valid Driver's License.

Responsibilities

• Deliver results through exceptional sales and service.
• Identify, target, and win new business with HCPs.
• Engage with HCPs, nurses, staff, and admins to understand challenges.
• Coordinate with cross-functional teams for an integrated product experience.
• Develop and execute business plans tailored to each customer.
• Maintain portfolio-based selling mindset and clear internal communication.

Skills

Account Management

Cross-Functional Work

Data to Insights

Digital Fluency

Omnichannel

Scientific Literacy

Education

Bachelor's degree

Job description

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients.

Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Treatment Sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV treatment will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical.

It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare's mission of leaving no person with HIV behind.

This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

• Deliver Results Through Exceptional Sales and Service
• Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
• Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
• Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
• Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
• Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
• Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
• Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
• Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
• Develop and foster external relationships with key influential customers and thought leaders
• Act in ways consistent with ViiV's culture, expectations, and values
• Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
• Escalate issues and risks when needed; display courage by ‘speaking up’
• Understand and follow key compliance and regulatory guidelines

Why you?

Basic Qualifications: We are looking for professionals with these required skills to achieve our goals:

• BA/BS degree
• 5+ years of pharmaceutical sales experience
• 3 plus years' specialty experience
• Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
• Valid Driver's License

Preferred Qualifications:

• Degree in Business, Marketing, or Life Sciences
• Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
• Experience to influence and collaborate cross-functionally in a matrixed environment
• Excellent written and oral communication skills
• Experience in sales success in complex market access coverage situations
• Experience working with HCPs to procure, manage, and administer cold chain treatment products
• Knowledge of the HIV treatment and/or prevention markets
• Bilingual in Spanish, preferred but not required
• Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members

Skills:

• Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy

The US annual base salary for new hires in this position ranges from $145,500 to $242,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

If you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment.

For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.