Territory Account Manager (Canada)

Fenner Dunlop; United States; Hybrid; USD 50,636 - 68,721; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

Education Reimbursement

Competitive Paid Time Off

Retirement Savings Plan with match

Extensive Paid Parental Leave

Job summary

A leading industrial company is seeking a Territory Account Manager to enhance sales growth and market presence across Ontario and Manitoba. This role involves managing client accounts, developing new business opportunities, and ensuring customer satisfaction. Candidates should have a Bachelor’s degree and a minimum of five years of successful sales experience, fluency in English and French, and preferably knowledge of the mining market. The position includes travels up to 50% nationally and internationally.

Qualifications

• Minimum of five years of sales experience in an industrial setting.
• Strong record of success in sales and customer management.
• Proven ability to sell value-added products and solutions.

Responsibilities

• Drive sales growth and expand market presence across Ontario and Manitoba.
• Build and maintain strong client relationships, identifying new business opportunities.
• Facilitate contract negotiations and deliver effective sales presentations.

Skills

Sales experience

Customer relationship management

Negotiation skills

Fluent in English and French

Knowledge of mining market

Education

Bachelor’s degree or equivalent experience

Job description

Fenner Dunlop is seeking a dynamic Territory Account Manager to join our corporate sales team in Canada. In this role, you will be instrumental in driving sales growth and expanding our market presence across Ontario and Manitoba. Reporting directly to the National Sales Director, you will manage a diverse portfolio of client accounts, identify new business opportunities, and ensure exceptional customer satisfaction. Your primary goal will be to build and maintain strong client relationships, understand their unique needs, and provide tailored solutions that exceed expectations. Success in this role requires a proactive approach to sales strategy, customer engagement, and collaboration with internal teams to coordinate efforts and achieve sales targets. If you are passionate about sales, customer relationships, and delivering results, we invite you to join our team and make a meaningful impact.

Fenner Dunlop, a Michelin Group company, designs and manufactures the widest range of bulk material handling conveyor belts in the world. We strive to be the premier provider of the safest and most reliable conveyor belting and services to a variety of heavy industrial markets such as coal mining, hard rock mining, sand, gravel, wood handling, power generation, pulp and paper. Fenner Dunlop provides North American made belting, manufactured at our facilities located throughout the United States and Canada. For over 150 years, Fenner Dunlop has researched, designed, developed, manufactured, and tested its conveyor belting products, supporting nearly any type of conveyor application, and providing the right solutions to protect conveyor system investments in the harshest conveying environments.

What You'll Do

• Relationship Management & Business Growth
• Develop and maintain strong relationships with new and existing distributors and customers to drive revenue growth and improve margins.
• Assist distributors in identifying and converting new sales opportunities within their assigned territories.
• Support distributors and customers in selecting the most suitable products for their applications.
• Introduce Fenner’s product line to consulting firms and potential customers.
• Build and maintain relationships with other sales professionals to coordinate opportunities and achieve shared business goals.

Sales & Negotiations

• Facilitate contract negotiations, including new and existing agreements, pricing, and sales quotations.
• Deliver effective sales presentations to prospective and existing customers.
• Participate in networking events and local trade associations to expand company visibility and establish new connections.
• Provide input to the annual sales budget by analyzing customer potential and forecasting realistic, attainable targets.

Distributor Management

• Monitor and evaluate distributor performance to ensure alignment with company standards and objectives.

Reporting & Administration

• Prepare and submit accurate weekly, monthly, and semi-annual sales reports documenting activities and progress.
• Complete and submit all required documentation, including requisition forms, promptly and accurately.
• Maintain acceptable margins on all products and services.
• Perform conveyor surveys and inspections as needed to support customer and distributor needs.

Cross-Functional Support

• Collaborate with internal departments, including the technical team, to address customer requirements and ensure service excellence.
• When required, assist the finance department in resolving past due invoice matters.

Additional Responsibilities

• Travel to customer/distributor sites as required, including overnight travel up to 50% nationally and internationally.
• Professional behavior is required during working hours, while on customer/distributor sites and while traveling for Fenner Dunlop business.
• Works safely at all times, and ensures that those around you do the same, both internally and externally, ensuring a strong safety culture.
• Performs all other duties as assigned by management.

What You'll Need

• Bachelor’s degree preferred, or an equivalent combination of education, training, and experience.
• Minimum of five years of sales experience in an industrial setting, with a demonstrated record of success.
• Knowledge of the mining market is considered a strong asset.
• Proven ability to sell value‑added products and solutions effectively.
• Fluent in English and French, both written and spoken.

What We Offer

At Fenner Dunlop, a Michelin Group company, we care about work/life balance as well as the health and financial wellbeing of our employees and their families. So, whether you’re considering family planning, trying to decide how to best care for your family, or want to make a difference through volunteerism, you’re sure to find Fenner Dunlop’s competitive and comprehensive employee‑focused benefits package helpful.

• Medical, Dental, Vision, and Life Insurance
• Medical Travel Reimbursement for critical healthcare travel
• Company Paid Life Insurance
• Volunteer, Caregiver, and Bereavement Leave
• Education Reimbursement
• Family Planning Reimbursement
• Competitive Paid Time Off & Company Holidays
• Retirement Savings Plan with a dollar‑for‑dollar match up to 6% of your salary
• Extensive Paid Parental Leave in the event of birth or adoption
• Opportunities to purchase Michelin Stock at a discounted rate
• Employee Assistance Program that provides health, financial, and legal counseling among other resources