Territory Account Manager

Peak Technologies; Kansas City (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

Peak Technologies seeks an experienced Sales professional to drive service program revenue and meet customer needs in the United States. The role focuses on growing service offerings, managing opportunities end-to-end, and delivering accurate forecasts and account plans.

You will work with Peak Senior Management and customers to maintain long-term relationships, promote services, and achieve favorable margins while aligning with corporate strategy.

Qualifications

• Bachelor's degree from four-year college.
• Up to 5 years related experience and/or training.
• Competencies: Sales Management and organizational development.

Responsibilities

• Drive the sale of service programs to meet/exceed sales and margin goals.
• Develop and increase the sales of service offerings using existing customers and new leads.
• Work to meet/exceed individual and team service sales targets and goals.
• Track and manage sales opportunities from lead to finalization of service contracts.
• Facilitate proper quoting, positioning, promoting and selling of services to ensure high close rates.
• Ensure accurate forecasting, account planning, and reports are maintained and submitted weekly, monthly and quarterly.
• Build and maintain long-term customer retention and relationships by researching and developing existing customers and new leads.
• Responsible for assigned accounts but may transition accounts to other sales teams as determined.
• Maintain a strategic, one Peak mindset – managing accounts and business priorities.
• Collaborate with Sales Leadership and maintain good relations with customers and partner community.

Skills

Sales Management

Organizational development

Education

Bachelor's degree

Tools

CRM skills

Excel

Word Processing

PowerPoint

Job description

Job Summary & Scope:

Drive the sales of service programs/products to meet/exceed customer needs as well as drive revenue.

Key Accountabilities:

• Drive the sale of service programs, to meet/exceed sales and margin goals.
• Use existing customer base and new lead information to develop and increase the sales of service offerings.
• Work as an individual team member, to meet/exceed individual and/or team service sales targets and goals.
• Track and manage sales opportunities from lead to finalization of service contracts.
• Facilitate proper quoting, positioning, promoting and selling of services to ensure high close rates.
• Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.
• Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.
• Responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined.
• Ensure a strategic, "One Peak" mindset – managing accounts and business priorities.
• Work closely with various Sales Leadership.
• Establish and maintain good business relations with customers and external contacts, including our partner community.
• Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.

Education + Experience + Key Traits:

• Bachelor's degree (B. A.) from four-year college or university; up to 5 years related experience and/or training; or equivalent combination of education and experience.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Competencies: Sales Management, organizational development skills and competencies.

Typical Performance Targets:

• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery.
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement.
• INNOVATION: Step changed delivery in safety, quality, and/or cost.

Language Skills:

• Primary language used in daily operations is English.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

Supervision:

• Role is not responsible for supervising direct or indirect reports.

Decision Making + Reasoning:

• Able to take accountability and responsibility for business target delivery and decision making.

Mathematical Skills:

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to follow detailed instructions and utilize existing resources to solve problems.

Working Relationships:

• Peak Senior Management Team.
• Key Customer Sr. Leadership.
• Key Vendor Sr. Leadership.

Computer Skills:

• To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Word Processing, and PowerPoint presentation software. CRM skills required.