Terrain Park Supervisor

Boyne Resorts; The Village of Loon Mountain (NH); On-site; USD 42,000 - 64,000; Full time

Job summary

Sugarloaf Mountain Corporation seeks a Terrain Park Day Crew Supervisor to oversee daily maintenance and operation of terrain park features. You will educate guests on etiquette, monitor risk, and lead the day crew to ensure a safe and engaging park experience.

You will coordinate with maintenance and events to promote safety, energy, and Park Smart initiatives while completing required forms and closing procedures each day.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Oversee daily examination and maintenance of all terrain park features to reduce risk for guests.
• Motivate and direct the day crew through workload and tasks.
• Perform laborer duties during terrain park construction (shoveling, lifting, raking, digging).
• Ensure signage is visible across parks.
• Complete park-related forms (e.g., Build Maps, Daily Opening Reports, Feature Placement Maps, Groomer reports, incident forms).
• Interact with guests to educate on terrain park etiquette and promote safety programs.
• Monitor and maintain music, fencing, banners, and flags in the park.
• Complete daily park reports for grooming staff.
• Close unsafe features until maintenance can reopen them.
• Execute end-of-day closing procedures for all parks and features.

Skills

Leadership

Safety awareness

Guest service

Education

High school diploma or GED

Job description

Overview

The Terrain Park Day Crew Supervisor oversees all terrain park day crew members. This position is key to the maintenance of all features in the terrain park in an effort to provide an enjoyable environment for our guests. This position’s goal is to provide all guests with the best possible terrain park experiences. This person helps educate park users in terrain park etiquette. He or she also maintains and monitors the energy in the terrain park through music, color, fencing, banners, flags, comradery, and events. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.

Responsibilities

• Responsible for the daily examination and maintenance of all park features to reduce risk by eliminating hazards to terrain park users.
• Responsible for motivating and directing the day crew through their work load.
• Responsible for laborer duties during terrain park construction; shoveling, lifting, raking, digging.
• Keeping signage visible in the parks.
• Responsible for the completion of all terrain park related forms; including but not limited to: Build Map(s), Daily Terrain Park Opening Report(s), Terrain Park Feature Placement Map(s), Terrain Park Groomer Nightly Report(s), Post Incident Reopening Form(s), Terrain Park Staff Incident Comment form. As well as, any company equipment or vehicle forms.
• Required to interact and educate guests on terrain park etiquette, actively promote PEEPs and Park Smart.
• Monitoring and maintaining the designated music, fencing, banners, and flags.
• Complete Park Report daily for Park grooming staff.
• Responsible for monitoring all features for risk and closing any features that become unsafe to our guests until maintenance can be performed to reopen the feature.
• Complete all end of the day closing procedures of all parks and features.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.