Terrain Park Lead

Hilltop Ski Area; Anchorage (AK); On-site; USD 18,000 - 26,000; Full time

Job summary

Hilltop Ski Area in Anchorage, AK, is seeking a Terrain Park Lead to support the Terrain Park Supervisor in daily operations, safety, maintenance, and development of the terrain park. You will supervise terrain park staff, maintain park features, monitor safety, and ensure guests have a positive experience.

You will lead during shifts in the supervisor's absence, assist with feature installation, layout planning, and collaborate with grooming and mountain operations.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• One year of terrain park, ski area, snow sports, or related operational experience.
• Intermediate to advanced skiing or snowboarding ability.
• Strong communication and interpersonal skills.

Responsibilities

• Assist with daily inspections of terrain park features, rails, jumps, signage, and fencing.
• Monitor park conditions and recommend maintenance or repairs as needed.
• Assist in feature shaping, snow management, repair, and general park upkeep.
• Ensure safety signage is visible, accurate, and properly maintained.
• Identify and report hazards and unsafe conditions immediately.
• Promote responsible terrain park use and educate guests on park safety and etiquette.
• Assist with accident and incident documentation as required.
• Assist the Terrain Park Supervisor with daily crew management and task assignments.
• Provide leadership and direction to Terrain Park Crew members.
• Help train new employees on safety procedures, maintenance practices, and operational standards.
• Monitor employee performance and provide coaching and feedback.
• Serve as acting supervisor during designated shifts or in the absence of the Terrain Park Supervisor.
• Support a positive, productive, and team-oriented work environment.
• Assist with terrain park layout, feature placement, and seasonal build plans.
• Collaborate with grooming and mountain operations teams to maintain park quality.
• Participate in feature installation, relocation, and removal.
• Provide recommendations for park improvements and new feature concepts.
• Interact professionally with guests and park users.
• Answer questions regarding terrain park operations and feature status.
• Assist in resolving guest concerns and elevate issues to management as needed.
• Promote a safe and welcoming terrain park environment.
• Assist with maintaining terrain park equipment, tools, fencing, and signage.
• Conduct routine equipment inspections and report maintenance needs.
• Ensure tools and materials are stored safely and properly.
• Help coordinate resources to maintain optimal park conditions.
• Assist with terrain park events, competitions, demonstrations, and promotional activities.
• Contribute photos, videos, and updates for social media and marketing initiatives.
• Work with staff and vendors to support successful event execution.
• Help promote participation in Hilltop terrain park programs and events.
• Maintain records of inspections, maintenance activities, and repairs.
• Assist with incident reporting and safety documentation.
• Document employee training activities as assigned.
• Provide updates regarding park conditions and operational needs.

Skills

Terrain park ops

Communication skills

Safety procedures

Team supervision

Education

High school diploma or GED

Tools

Snowmachine/snowmobile

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Anchorage, AK, US

Salary Range: $16.00 To $16.00 Hourly

Minimum Age: 18
Employee housing and public transportation are not available.

Position Summary

The Terrain Park Lead supports the Terrain Park Supervisor in the daily operation, maintenance, safety, and development of the terrain park at Hilltop Ski Area. This position assists with supervising terrain park staff, maintaining park features, monitoring safety conditions, and ensuring guests have a positive and enjoyable experience. The Terrain Park Lead serves as the acting supervisor in the absence of the Terrain Park Supervisor and helps foster a culture of safety, teamwork, and excellent guest service.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

Park Maintenance and Safety

• Assist with daily inspections of terrain park features, rails, jumps, signage, and fencing.
• Monitor park conditions and recommend maintenance or repairs as needed.
• Assist in feature shaping, snow management, repair, and general park upkeep.
• Ensure safety signage is visible, accurate, and properly maintained.
• Identify and report hazards and unsafe conditions immediately.
• Promote responsible terrain park use and educate guests on park safety and etiquette.
• Assist with accident and incident documentation as required.

Supervision and Leadership

• Assist the Terrain Park Supervisor with daily crew management and task assignments.
• Provide leadership and direction to Terrain Park Crew members.
• Help train new employees on safety procedures, maintenance practices, and operational standards.
• Monitor employee performance and provide coaching and feedback.
• Serve as acting supervisor during designated shifts or in the absence of the Terrain Park Supervisor.
• Support a positive, productive, and team-oriented work environment.

Park Design and Operations

• Assist with terrain park layout, feature placement, and seasonal build plans.
• Collaborate with grooming and mountain operations teams to maintain park quality.
• Participate in feature installation, relocation, and removal.
• Provide recommendations for park improvements and new feature concepts.

Guest Services

• Interact professionally with guests and park users.
• Answer questions regarding terrain park operations and feature status.
• Assist in resolving guest concerns and elevate issues to management as needed.
• Promote a safe and welcoming terrain park environment.

Equipment and Resource Management

• Assist with maintaining terrain park equipment, tools, fencing, and signage.
• Conduct routine equipment inspections and report maintenance needs.
• Ensure tools and materials are stored safely and properly.
• Help coordinate resources to maintain optimal park conditions.

Events and Marketing Support

• Assist with terrain park events, competitions, demonstrations, and promotional activities.
• Contribute photos, videos, and updates for social media and marketing initiatives.
• Work with staff and vendors to support successful event execution.
• Help promote participation in Hilltop terrain park programs and events.

Documentation and Reporting

• Maintain records of inspections, maintenance activities, and repairs.
• Assist with incident reporting and safety documentation.
• Document employee training activities as assigned.
• Provide updates regarding park conditions and operational needs.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be at least 18 years of age.
• High school diploma or GED.
• One year of terrain park, ski area, snow sports, or related operational experience.
• Intermediate to advanced skiing or snowboarding ability.
• Strong communication and interpersonal skills.
• Ability to follow established safety procedures and operational policies.
• Flexibility in schedule to support night builds/events.
• Ability to safely operate a snowmachine/snowmobile.
• Intermediate level understanding of terrain park design and feature maintenance.
• Basic understanding of safe operation of tools (saws, grinders, torches, drills, etc.).
• Ability to supervise and motivate others.
• Strong problem-solving and organizational skills.
• Ability to work independently and as part of a team.
• Ability to work outdoors in varying weather conditions.
• Ability to lift and carry up to 50 pounds.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. Proper cold-weather clothing, protective gear, and adherence to safety procedures are required to ensure personal well-being and maintain safe operations in challenging conditions. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee must be able to lift, push, pull, or carry objects, use abdominal and lower back muscles to provide support over time without fatigue, and effectively jump, sprint, or throw an object. Excellent stamina is required. The employee regularly works near moving mechanical parts and in outside conditions that include inclement weather, heat, cold, humidity, and exposure to snow/ice.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.