Termite Technician

masseyservices; Winder (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid Life Insurance

Vacation - Holidays - Sick Days

Short & Long Term Disability

401(k) with company match

Tuition Reimbursement Program

Job summary

Massey Services, based in Orlando, FL, is seeking a customer service representative to own the customer experience from start to finish. You will be the primary contact, ensure accurate paperwork, and help tailor service plans that fit each client’s needs.

The role requires a can-do attitude, strong communication skills, and a commitment to total customer satisfaction in a fast-paced environment. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• Strong verbal and written communication skills.
• Ability to explain service options and document customer needs clearly.
• Commitment to total customer satisfaction.

Responsibilities

• Ensure a strong overall customer experience in a fast-paced environment.
• Communicate clearly with customers and document requirements accurately.
• Compare service options and recommend customized plans that meet customer needs.
• Complete required paperwork accurately and on time.

Skills

Communication skills

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Compensation - $17-$19 per hour

Compensation Plan

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary

Ideal candidate will possess a \"can do\" attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: \"Total Customer Satisfaction\"

Requirements

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Services is an Equal Opportunity and Drug Free Workplace