Terminal Supervisor (Douglas)

Teterminals; Douglas (WY); On-site; USD 70,000 - 100,000; Full time

Job summary

Twin Eagle is seeking a Terminal Supervisor to oversee day-to-day transloading operations, reporting between the Terminal Manager and the Transload Crew.

You will ensure processes and safety procedures are followed, inspections and paperwork are completed on time, and real-time decisions optimize efficiency and labor use.

This role requires strong communication, hands-on leadership, and the ability to work varying shifts to meet production goals while maintaining a safe work environment.

Qualifications

• Demonstrated leadership and supervisory ability.
• Strong communication with crew and management.
• Ability to make fast, sound operational decisions.
• Experience with transloading or rail operations is preferred.

Responsibilities

• Oversee all transloading operations during the shift, ensuring safe unloading of railcars and loading of trucks.
• Monitor adherence to established transloading processes and SOPs.
• Make real-time decisions on efficiency, labor allocation, and equipment use to meet targets.
• Evaluate pull rates and resource needs to manage truck and rail traffic.
• Coordinate with the Transload Crew for proper assignments and break schedules.
• Perform and document required inspections and paperwork.

Skills

Leadership

Communication

Problem solving

Team coordination

Math skills

Stamina

Tools

Microsoft Office

Excel

Job description

The Terminal Supervisor is responsible for the day-to-day oversight of all operations within the facility. Positioned between the Terminal Manager and the Transload Crew, the Terminal Supervisor serves as the operational leader of the transloading department. This role is focused on ensuring that transloading processes and procedures are followed; all required inspections and paperwork are completed accurately and on time; and critical decisions regarding efficiency, labor utilization, and equipment use are made in real time. The Terminal Supervisor works closely with the Transload Crew to ensure proper crew direction and production goals are met safely and efficiently.

Duties and Responsibilities

Operations Management

• Oversee all transloading operations during the assigned shift, ensuring safe and efficient unloading of railcars and loading of trucks
• Monitor and enforce adherence to established transloading processes and standard operating procedures
• Make real-time decisions regarding efficiency, labor allocation, and equipment use to meet production targets and minimize delays
• Evaluate pull rates and determine the number of equipment and resources needed to manage truck and rail traffic effectively
• Identify and address operational bottlenecks or inefficiencies
• Coordinate with the Transload Crew to ensure crew assignments and break schedules are properly managed
• Any other duties as assigned by the Terminal Manager

Inspections & Compliance

• Verify that all required equipment inspections, railcar inspections, daily logs, and operational paperwork are completed accurately and on schedule
• Ensure proper PPE (Personal Protective Equipment) is worn by all personnel at all times
• Ensure good housekeeping practices are maintained throughout the transloading area
• Assist with incident reporting and investigations related to transloading operations

Communication & Coordination

• Serve as the primary point of contact for transloading operations during the shift
• Communicate production status and any delays to customer service and management
• Coordinate with rail crew regarding productivity and diminishing product types
• Communicate action plans and operational priorities to the Transload Crew at the start of each shift
• Maintain clear and consistent communication with the Terminal Manager regarding staffing needs, equipment issues, and operational performance
• Support a positive safety culture by leading by example and actively reinforcing safe work practices

Key Requirements

• 1-3 years of experience in terminal, rail, or transloading operations
• 1-3 years supervisory or crew lead experience
• Experience in liquid hazmat or bulk material handling preferred
• Strong understanding of transloading processes and equipment
• Ability to make sound operational decisions in a fast-paced environment
• Must be willing to workday shift, night shift, weekends, or holidays as needed
• Must wear appropriate personal protective equipment including FR uniforms, respirator, hard hat, steel toe boots, and safety glasses
• Excellent communication and interpersonal skills
• Basic computer skills and experience with Microsoft Office products (Word, Excel, Outlook)
• Basic math skills (adding, subtracting, multiplying, dividing)

Must be physically able to do the following:

• Ability to work at various heights up to 50' with fall protection equipment and up to 150' within railed platforms, including on locomotives, railcars, and other equipment.
• Physical capability to perform unassisted tasks such as climbing, bending, lifting (up to 50 lbs unassisted), and prolonged sitting, standing, kneeling, and squatting throughout the course of a shift.
• Work, walk, and stand on uneven ballast surfaces for long periods of time, up to 12 hours a day.
• Ability to work outdoors in all weather conditions and at extreme heights.

Twin Eagle is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. For more information, please click here and here.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 713-341-7300 or [e-mail] for assistance.
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. For more information, please visit https://www.e-verify.gov/.