Tennis Receptionist

Life Time; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Life Time in Charlotte, NC is seeking a friendly Tennis Receptionist to support the Tennis Department. You will greet members, schedule lessons and court times, and educate members on programs, lessons, and equipment.

You will learn to promote Life Time services, handle billing accurately, and maintain a clean, organized front desk and Life Shop area, while building personalized relationships with members to encourage repeat visits.

Qualifications

• High school diploma or GED (in progress acceptable).
• At least 1 year of customer service experience.
• CPR and AED certification within first 30 days of hire.
• Ability to sit, stand, reach, walk, climb and lift up to 50 pounds.

Responsibilities

• Greet members, schedule lessons and court time, and assist in a friendly, professional manner.
• Explain Tennis programs, services, and equipment to members and assess their needs.
• Initiate, develop and maintain personalized relationships with members.
• Ensure tennis facilities and equipment are clean, organized and in good working condition.
• Promote Life Time programs, products, and services.
• Ensure daily billing is completed accurately and reconcile the cash register at the end of a shift.
• Keep the Life Shop neat, orderly, and well-stocked.

Skills

Customer service

Interpersonal skills

Computer experience

Education

High School Diploma or GED in progress

Job description

Position Summary

The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.

Job Duties and Responsibilities

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
• Ensures the Life Shop is neat, orderly, and well-stocked

Position Requirements

• Working towards a High School Diploma or GED
• 1 year of customer service experience
• CPR and AED Certified within the first 30 days of hire
• Ability to sit, stand, reach, walk, climb and lift up to 50 pounds

Preferred Requirements

• Computer experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.