Tenant Experience & Events Coordinator

Hines; Denver (CO); Hybrid; USD 67,000 - 83,000; Full time

Benefits offered by this job

Bonus pool

Job summary

Hines is seeking a Workplace Engagement Coordinator in Denver to oversee day-to-day tenant services, manage service contracts, and support security and communications. This on-site role requires a related field degree and 2+ years in customer service or relations.

The position emphasizes teamwork, event coordination, and responsive tenant support, with a compensation package including a 10% bonus pool.

Qualifications

• Bachelor’s degree in related field from an accredited institution or equivalent.
• Two or more years of management experience in customer service or relations.
• Maintains calm demeanor in emergency situations.
• Ability to communicate with all levels of tenants.

Responsibilities

• Coordinate the day-to-day delivery of property services to tenants.
• Manage assigned service contracts and projects under supervision.
• Assist Security staff when needed and support building communications.
• Coordinate tenant move-ins/outs and lobby events as required.
• Assist in preparation of Quarterly Ownership Reports and Annual Plan.

Skills

Customer service

Communication

Team collaboration

Calm under pressure

Education

Bachelor’s degree in related field

Job description

Hines is seeking a Workplace Engagement Coordinator in Denver to oversee day-to-day tenant services, manage service contracts, and support security and communications. This on-site role requires a related field degree and 2+ years in customer service or relations.

The position emphasizes teamwork, event coordination, and responsive tenant support, with a compensation package including a 10% bonus pool.