Temporary Seasonal Hospitality Support Associate, Williamsburg

Hermès International S.A.; New York (NY); On-site; USD 28,000 - 32,000; Part time

Job summary

Hermâes Williamsburg Boutique seeks a Temporary Seasonal Sales Support Associate to provide clerical and front/back of house support in a fast-paced luxury setting in New York.

The role begins in November and runs through December 30th. Responsibilities include greeting clients, assisting with beverage service, stocking supplies, assisting sales staff, arranging merchandise, and maintaining selling floor standards. Strong customer service and organizational skills are essential.

Qualifications

• Strong communication skills.
• Customer service oriented mindset.
• Detail oriented with attention to quality.
• Strong organizational skills for fast-paced luxury retail.
• Proficient with Microsoft Office.
• Ability to handle difficult situations with grace and composure.
• Ability to lift 0–25 lbs without assistance.
• Regular in-person work at a company-designated work location.

Responsibilities

• Greet clients on main floor and determine client needs.
• Escort clients to appropriate floor or sales associate.
• Support beverage service aligned with brand standards; assist with stocked supplies.
• Provide hospitable services, e.g., bringing coloring books to kids.
• Assist sales team with selling process: hang, restock, prep stock room.
• Organize workstation and selling floor; ensure merchandise standards and replenishment.
• Perform all other duties as assigned by supervisor.

Skills

Communication

Customer service

Detail orientation

Organization

Microsoft Office

Grace under pressure

Lifting 0-25 lbs

On-site work

Tools

Microsoft Office

Job description

The Team:

The Hermâes Williamsburg Boutique opened in 2026 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:

The Temporary Seasonal Sales Support Associate provides clerical support for both front and back of house operations in the Hermâes boutique.

All other duties as assigned by the supervisor.

The Temporary Seasonal Sales Support Associate position begins in November and will go through December 30th.

About the Role:

• Support main floor traffic by greeting all clients, determining client needs, and escorting them to appropriate floor or sales associate.
• Support beverage service to clients in alignment with brand standards. Ensure that beverage supplies are appropriately stocked in partnership with management.
• Provide hospitable services, such as bringing coloring books to kids
• Support the sales team with selling process; hanging merchandise, returning merchandise to floor, retrieving stock, physical preparation of stock room.
• Organize and prioritize workstation and selling floor to support the sales effort ensure all items (bags, boxes, note cards, ribbons, stationery and the like) are always stocked, maintain selling floor merchandise standards, straightening, filling in, etc.
• All other duties assigned by supervisor

Supervisory Responsibility:

• NO

Budget Responsibility:

• NO

Decision Making Responsibility:

• NO

About You:

• Strong communication skills.
• Customer Service oriented.
• Detail oriented.
• Strong organizational skills.
• Computer skills: Microsoft Office.
• Ability to handle difficult situations with grace, compassion and composure.
• Ability to lift between 0-25 lbs. without assistance.
• Regular in-person work at a Company-designated work location is an essential function of this position.

The range for this position is $20.00 to $23.00 per hour. Actual rates are determined based on job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview:

Since 1837, Hermâes has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermâes, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermâes is dedicated to keeping production in France through its 42 workshops, The Hermâes organization is also a truly global community with a network of 310 stores in 49 countries. Hermâes employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermâes craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermâes, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of ourobjects. The roots of Hermâes' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermâes wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films "Footsteps Across the World" available on our website. Link here.

Our Commitment:

Family is at the heart of Hermâes.

At Hermâes of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world.

At Hermâes of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermâes of Paris family.

We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.

Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermâes of Paris, we are proud to be an equal opportunity workplace.

It is the policy of Hermâes of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop.

Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law.

In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law.

Hermâes of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermâes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. For additional details or if you have questions, contact us at [e-mail]. Please do not submit resumes or applications to this email address.