Temporary Sales Associate

Tapestry, Inc.; Ewell (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach in Virginia is seeking a Sales Associate to deliver an elevated, personalized shopping experience and help meet personal and store sales goals. You will support daily store operations and contribute to a luxury retail environment.

You will represent the Coach brand, build lasting client relationships, and use POS tools, clienteling, and social selling to drive revenue. The role blends in-store service with omnichannel selling and collaboration across the team.

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation and basic computer use.
• Strong English proficiency.
• Experience with live-stream shopping or video demos is preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as brand ambassador and follow styling standards.
• Build client relationships through styling and product expertise.
• Drive sales via cross-selling and tailored recommendations.
• Utilize POS, clienteling tools, and social selling platforms.
• Develop personal sales plans and meet KPIs.
• Process transactions and support daily store operations.
• Assist team and participate in brand initiatives.

Skills

Sales experience

English proficiency

Luxury retail experience

Social media savvy

Live streaming

Clienteling

Data capture

Tools

POS operation

Mobile POS

iPad

Walkie-talkie

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate is the frontline ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omnichannel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

• Build lasting client relationships through personalized styling, product expertise, and fashion advice.

• Drive sales through cross-selling, upselling, and tailored recommendations.

• Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.

• Develop and execute personal sales plans; meet or exceed individual and team KPIs.

• Source new customers, maintain relationships, and follow up to close sales.

• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.

• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.

• Process transactions efficiently (purchases, returns, exchanges, online pickups).

• Support inventory cycles: receive shipments, stock shelves, and manage product movement.

• Assist teammates in functional areas as required.

• Foster a collaborative, trust-based environment; encourage team performance.

• Participate in brand initiatives, training programs, and inclusion activities.

• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast-paced environment,
• Strong English language proficiency. (for EU)

Schedule: Abilitytoworkaflexiblescheduleto meet business needs-including nights,