Temporary Plan Review Specialist

Austin, Texas; Austin (TX); On-site; USD 37,000 - 45,000; Full time

Job summary

Austin Development Services is seeking a Temporary Plan Review Specialist to assist the Customer Experience Unit-Residential Intake Office in Austin, TX. You will help customers set daily appointments and address questions about processing new constructions, remodels, revisions, and updates for residential buildings.

The role offers a path to develop expertise in development compliance, with benefits described by the City and a schedule of Monday–Friday, 7:45am–4:45pm, located at 6310 Wilhelmina

Qualifications

• Bachelor’s degree in a related field.
• Experience may substitute for education up to four years.
• Knowledge of municipal practices and procedures.
• Strong communication and customer service skills.

Responsibilities

• Review development applications for required documents.
• Provide fee quotes and answer questions on codes and regulations.
• Communicate with developers, owners, and contractors to resolve problems.
• Keep records of reviews and billings; manage filing of plans.
• Assist in scheduling reviews and updating procedure manuals.

Skills

City ordinances

Policies & codes

Permitting knowledge

Customer relations

Oral & written comms

Data analysis

Computer proficiency

Education

Bachelor’s degree in related field

Tools

Computer software

Job description

## Temporary Plan Review SpecialistApply: Permitting and Development Center (PDC): Full time: Posted Today: End Date: October 23, 2026 (7 days left to apply): JR105496**About This Position** ## **Job Description:****Plan Review Specialist****Purpose:**This position is responsible for performing a wide variety of technical and specialized duties to ensure compliance with development related application requirements.**Duties, Functions and Responsibilities:**Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.* Performs a variety of technical work involved in the acceptance, review, and processing of all types of development applications.* Provides application information including quoting and calculating fees and answering questions related to, applicable codes and regulations.* Receives complaints and questions and provides resolution, or refers to appropriate department or staff member for resolution.* Assists in the scheduling of and keeping of records of reviews; keeps records of and provides billings of fees; and ensures proper filing and logging of plans and related documents for the permanent record.* Assists in the development and maintenance of procedure and policy manuals.* Reviews development applications and supporting documents to ensure that all required documents are included in the submittals.* Communicates with development professionals, owners, and general contractors to resolve problems. Answers development related questions from customers, City staff, and other divisions.* Updates and maintains systems records.**Responsibilities - Supervisor and/or Leadership Exercised:****Knowledge, Skills, and Abilities:**Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.* Knowledge of applicable City ordinances, policies, codes, permitting, licensing, and related State and Local regulations.* Knowledge of application requirements.* Knowledge of good customer relation practices.* Knowledge of architectural or civil drawing practices, symbols, and abbreviations.* Skill in oral and written communications.* Skill in handling multiple tasks and prioritizing.* Skill in using computers and related software applications.* Skill in data analysis and problem solving.* Ability to maintain effective communication and working relationships with City Officials, business leaders, financial institutions, developers, citizen groups, and city departments and employees.* Ability to perform analyses to determine compliance with or deviation from applicable codes.* Ability to work with frequent interruptions and changes in priorities.* Ability to maintain records.**Minimum Qualifications:*** Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.* Experience may substitute for education up to a maximum of four (4) years.**Preferred Qualifications:*** Knowledge of municipal practices, policies, and procedures.* Strong communication skills (oral, written, and customer service via phone, chat, and in person).* Proficient in computer and software applications.* Skilled in conflict resolution, data analysis, and problem solving.* Ability to manage multiple tasks, prioritize effectively, and adapt to interruptions or changing priorities.* Ability to plan, organize, explain, and enforce City policies while maintaining effective working relationships.## **Notes to Candidate:**Austin Development Services assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes.**Position Overview:**Austin Development Services is seeking a Temporary Plan Review Specialist to assist the Customer Experience Unit-Residential Intake Office. The top candidate will assist customers with setting daily appointments and address any questions regarding processing new constructions, remodels, revisions, and updates for residential buildings.Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.**Location:** 6310 Wilhelmina Delco Dr., Austin, TX 78752**Work Schedule:** Monday - Friday: 7:45am - 4:45 pm## ## **Pay Range: $27.06 - $32.34 per hour****Employment Application:** The City of Austin Employment Application is an official document; **incomplete applications will not be considered**. **A detailed, complete employment application is required.*** Please be sure to detail on the application all relevant employment to be considered as part of your qualifications.* This detailed application will be evaluated for the qualifications and will be used to establish base pay if you are selected for this position. Be sure to provide job titles, number of employees supervised and employment dates for all jobs you wish to be considered. Describe your specific experience for each position including all job duties and responsibilities.**Post Interview Verification:*** If you are selected as the top candidate for a position, DSD-HR will contact the current and former employer, as well as the professional references listed in the application. Please ensure the contact information on the application is accurate.* Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference.**Travel:**If you are selected for this position and meet the Driver Safety Standards in the City of Austin **Driver Safety Program**, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.**Driving Requirement:** This position requires a valid Texas driver license within thirty (30) days of hire. External New Hires must meet the **City of Austin’s Driver Record Evaluation (DRE)** requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.**Critical Employee:**Critical employees are considered necessary and vital and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.**Important Note to Applicants:** Please be aware that the *Job Posting Close Date* reflects the **final day to apply**, but the posting will **close at 11:59 PM the day before the date listed**. All application steps, including attachments and submission, must be fully completed before that time.