Temporary Leasing Consultant

Residential One LLC; Maryland; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

401k

Paid time off

Job summary

Residential One LLC in Maryland seeks a Leasing Consultant to manage leasing, marketing, and resident relations for multi-family apartments. You will greet prospects, qualify applicants, and guide them through the leasing process, including applications and deposits, while ensuring properties are market-ready and compliant with Fair Housing.

The role involves coordinating renewals, monitoring advertising, and maintaining accurate records.

Responsibilities

• Greet prospects and qualify by asking questions and using guest cards.
• Record visits on reports and maintain guest cards.
• Inspect models and communicate service needs for market-ready apartments.
• Demonstrate property features and benefits to close leases.
• Process applications and deposits per procedures and Fair Housing requirements.
• Update availability and process applications including credit checks and rental history.
• Prepare apartment for move-in on agreed date and follow up with prospects.
• Assist in renewals and distribute renewal notices.
• Monitor advertising effectiveness and gather market data.

Job description

Job Description

JOB TITLE – Leasing Consultant

SCOPE & PURPOSE

Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Consultant is responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their Manager and/or Regional Director.

Duties & Responsibilities

Duties & responsibilities may include, but not limited to:

Leasing

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).


• Immediately record all telephone and in-person visits on appropriate reports.


• Files own guest cards and maintain according to established procedures.


• Inspect models and available \"market ready\", and communicate related service needs.


• Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale.


• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.


• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.


• Ensure apartment is ready for resident to move-in on agreed date.


• Immediately follow-up on prospects that did not close and attempt to close sale again.


• Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.


• Assist in monitoring renewals. Distribute and follow-up on renewal notices.


• Monitor advertising effectiveness. Gather information about market competition in the area and file.


• Represent the company in a professional manner at all the times.


• Other duties that may be assigned.

Administrative

• Accept rental payments and give immediately to the appropriate party.


• Maintain current resident files.


• Maintain and record daily inspections for the community.


• Distribute all company or community-issued notices.


• Maintain accurate monthly commission records on leases and renewals.


• Assist management team with other various tasks as required.


• Consistently implement policies of the community.

Resident Retention

• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.


• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.


• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Request.


• Maintain open communication with supervisor(s), as well as residential staff.


• Contribute to cleanliness and curb appeal of the community on continuing basis.


• Assist in planning resident functions. Attend functions and participate as host for any functions as directed.

Neighborhood Marketing

• Participate in outreach marketing activities on a regular basis to obtain prospective residents.


• Advise residents of referral concessions (if permitted).


• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.


• Distribute newsletters, pamphlets, flyers, etc.


• Conduct market surveys and shop competitive communities.

Safety Responsibilities

• Learn and ensure compliance with all company, local, state and federal safety rules.


• Ensures that unsafe conditions are corrected in a timely manner.

All other duties as assigned.

Qualifications

• This position may be eligible for single and family benefits such as medical, dental, vision, and life insurance after your first 60 days.


• Also, 401k, paid time off for the employee, and other benefits are available.

Equal Opportunity/Affirmative Action Statement

It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence). #ZR

Company Description

ResidentialONE is a premiere property