Temporary Instructional Assistant (Part-Time)

State Center Community College District; Fresno (CA); On-site; USD 156,000 - 223,000; Part time

Job summary

State Center Community College District seeks a part-time instructional support assistant to aid faculty and students in the DSP&S testing center. You will schedule appointments, proctor tests, and coordinate accommodations, ensuring testing integrity and data accuracy.

Responsibilities include preparing materials and assisting with distance learning equipment, guiding students, and maintaining orderly lab environments. The role emphasizes confidentiality and equity-minded service.

Qualifications

• Graduation from high school or GED equivalent and at least one year of responsible experience providing instructional or tutorial assistance to students; or an equivalent combination of training and experience.

Responsibilities

• Assist instructors in assembling and preparing materials and handouts for classroom use; readies media equipment, software applications and distance learning equipment for classroom use; ensures equipment is in sound working order or arranges for repairs by Information Technology staff.
• Schedules students by telephone or in person for testing appointments, following guidelines and procedures; schedules use of rooms to meet individual student accommodation requirements; coordinates with instructors to obtain tests to be administered; accesses the DSP&S student database to identify accommodations approved for individual students; reserves specialized equipment, arranges for readers or writers or makes other accommodation provisions.
• Proctors tests and monitors students during testing to ensure integrity of the testing process; provides calm and reassurance to minimize students' testing anxiety utilizing established approaches; prepares incident reports in the event a student fails to follow testing procedures; scores tests using computer tools or Scantron equipment; records test results and forwards results and testing materials to instructors.
• Provides input in selecting and trains student aides; schedules and monitors the work of aides; reviews student aide timesheets.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

Skills

Communication skills

Oral communication

Confidentiality

Administrative support

Technology proficiency

Education

High school diploma or GED

Tools

Office software

Job description

Under general supervision, provides a variety of assistance to faculty and students in an assigned academic department, lab or center; schedules appointments, coordinates with instructors and arranges for and proctors tests, following established procedures applicable to individual students; scores tests and enters data in student records; maintains a clean, safe and orderly laboratory and learning environment; and performs related duties as assigned. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Assists instructors in assembling and preparing materials and handouts for classroom use; readies media equipment, software applications and distance learning equipment for classroom use; ensures equipment is in sound working order or arranges for repairs by Information Technology staff.
• Schedules students by telephone or in person for testing appointments, following guidelines and procedures; schedules use of rooms to meet individual student accommodation requirements; coordinates with instructors to obtain tests to be administered; accesses the DSP&S student database to identify accommodations approved for individual students; reserves specialized equipment, arranges for readers or writers or makes other accommodation provisions.
• Proctors tests and monitors students during testing to ensure integrity of the testing process; provides calm and reassurance to minimize students' testing anxiety utilizing established approaches; prepares incident reports in the event a student fails to follow testing procedures; scores tests using computer tools or Scantron equipment; records test results and forwards results and testing materials to instructors.
• Provides input in selecting and trains student aides; schedules and monitors the work of aides; reviews student aide timesheets.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

OTHER DUTIES

• Provides backup for other college administrative staff; assists students by answering questions about the application process, orientation and other matters.
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Office practices and procedures including recordkeeping.
• Uses and operations of office equipment including computers and copiers.
• Basic math.
• Correct English usage, including spelling, grammar and punctuation.
• Knowledge of specific instructional area to which assigned, including, as applicable, a general knowledge of accommodations and associated equipment approved for DSP&S students and distance learning classroom processes.

Skills and Abilities to:

• Provide effective guidance to students in applicable area of assignment; accurately, thoroughly and clearly answer students' subject-matter and technology questions.
• Provide day-to-day administrative and technical support to instructors in carrying out their responsibilities.
• Organize, set priorities and exercise sound judgment within areas of responsibility.
• Walk students through uses and operations of specialized equipment and software.
• Analyze, interpret, explain and apply relevant procedures and guidelines applicable to the work.
• Maintain the confidentiality of department and student records and information.
• Use tact, discretion, courtesy, empathy and patience in dealing with sensitive and difficult students and situations.
• Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
• Communicate effectively, both orally and in writing.
• Understand and follow written and oral instructions.
• Operate a computer and standard business software.
• Establish and maintain effective working relationships with all those encountered in the course of work.

EDUCATION AND EXPERIENCE

Graduation from high school or GED equivalent and at least one year of responsible experience providing instructional or tutorial assistance to students; or an equivalent combination of training and experience.

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS

Certain assignments may require a California driver's license and the ability to maintain insurability under the Districts vehicle insurance program.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, the ability to distinguish between basic shades and/or colors and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve routine problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work with constant interruptions; deal with dissatisfied or upset individuals; and interact with District managers, faculty, staff, the public and others encountered in the course of work.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees in this class work under typical office or classroom conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime

Only the most qualified applicants will be invited to interview for the assignment.

Work Hours:

Mon-Thurs 8am-12pm, Fri 8am-11am (Schedule varies depending on needs of test center)