Temporary Housing Coordinator

Brilliant Corners

San Francisco (CA)

On-site

USD 27,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Health Care Plan

Retirement Plan

Paid Time Off

Wellness Resources

Hybrid Work

Job summary

Brilliant Corners is seeking a Temporary Housing Coordinator in San Francisco to serve as a primary link between clients and service teams. The role involves conducting assessments, managing caseloads, and advocating for individuals' housing needs and preferences.

This position focuses on ensuring client well-being through regular visits and collaboration with various teams to secure housing options. The ideal candidate should have a background in property management and experience working with vulnerable populations.

Qualifications

Experience working with people with disabilities and the homeless.
Possession of a valid California driver’s license and clean driving record.
Ability to work independently and collaboratively.

Responsibilities

Conduct intakes and assess housing needs of clients.
Manage a caseload of 35-45 individuals.
Respond to tenant emergencies and assist with housing applications.

Skills

Knowledge of Fair Housing Laws

Crisis intervention abilities

Basic computer knowledge

Good organizational skills

Education

Education/training in property management or social services

Tools

MS Word

Excel

Job description

Location: San Francisco, California

Salary: $26.44 per hour, non-exempt

Temporary Housing Coordinator role for 3 months.

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Program Summary

The Avenue at Brilliant Corners enables people with developmental disabilities to access housing in the community that meets their needs and preferences. The Avenue serves individuals with developmental disabilities with urgent and time-sensitive housing needs, including individuals experiencing homelessness. The Avenue conducts individualized housing searches for program participants. They work collaboratively with program participants to identify housing opportunities, secure units, and provide ongoing support to help them maintain their housing. The Avenue functions as part of an interdisciplinary team with Regional Center Service Coordinators, Supported Living Service Providers, Representative Payees, and other community partners. The Avenue's approach empowers individuals with developmental disabilities to live in the least restrictive setting and in homes and communities of their own choosing.

Position Summary

This role will serve as the primary connection between clients, case management staff, service providers, and landlords/property managers. The Housing Coordinator will ensure client well-being and unit habitability by conducting weekly, monthly, and quarterly unit visits at the clients’ residence. This position is responsible for implementing a program that advocates for individuals to obtain community-based housing options with the appropriate service supports to succeed. The Housing Coordinator will be responsible for managing a caseload of 35-45 individuals with frequent and regular travel to client residences, affiliate businesses, community meetings, training workshops, and other events in the San Francisco Bay Area.

Position Responsibilities

Conduct intakes and assessments with clients residing in various types of residency throughout the San Francisco Bay Area.
Work collaboratively with external multi-disciplinary teams of care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations to arrange community transition activities;
Assist clients with review and understanding of lease and program agreements;
Act as single point of contact for property managers and landlords to resolve tenant issues, and maintain regular communication;
Respond to housing and tenant related emergencies during normal business and after hours to include submitting and following-up on tenant maintenance requests;
Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process to obtaining the request
Educate landlords, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of our clients
Research affordable housing options through public housing, nonprofit housing, and other community opportunities within San Francisco Bay Area.
Assist in mediation of tenant conflicts and/or other housing-related issues, and expected to handle irritated, belligerent, or upset tenants and/or landlords with calmness, diplomacy, and good social skills
Assist clients with affordable housing and low-income rental applications;
Maintain Brilliant Corners housing registry database
Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants
Attend meetings as needed
Other duties related to the specifics of this program, as assigned

Professional Experience

Knowledge of supportive affordable housing in San Francisco Bay Area
Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals
Experience working in a crisis setting and ability to respond appropriately in an emergency

Knowledge, Skills, and Abilities

Knowledge of Fair Housing Laws and reasonable accommodations
Possession of a valid California driver’s license, a clean driving record, and automobile insurance
Access to adequate transportation
Basic computer knowledge, MS Word and Excel required
Flexibility required regarding scheduling and prioritizing of tasks
Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to work independently

Core Competencies

Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks
Motivating Others: Inspires and empowers team members by understanding their drivers, recognizing contributions, and fostering a positive culture. Adapts approach, encourages ownership, and celebrates successes
Managing Diversity: Cultivates an environment where all feel valued, respected and empowered. Promotes diversity, challenges biases, ensures equity, and enables open dialogue
Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Salary range for this position is $26.44 to $30.63 annually. This position is being offered at $26.44 per hour.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Benefits