Temporary Gift Shop Coordinator, 20 hours a week, could be more, 7:30am-4:30pm M-F

Cincinnati Children's; Liberty Township (OH); On-site; USD 25,000 - 30,000; Part time

Job summary

The Cincinnati Children's Gift Shop at Liberty Campus is seeking a part-time team member. You will provide customer service, operate the cash register, stock merchandise, and support daily shop operations.

Responsibilities include greeting customers, processing orders, managing inventory, ensuring accuracy of receipts, and maintaining shop cleanliness. The role requires lifting up to 30 lbs, standing for shifts, and reliable teamwork in a fast-paced hospital retail environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of related work experience.
• Retail experience preferred.
• Ability to stand for long shifts and lift up to 30 lbs.

Responsibilities

• Customer Service - Ensure consistent customer service, establish rapport, assist customers with selection and purchases.
• Daily Operations - Operate cash register, fax, credit card, copier, computer; reconcile cash receipts and deposits.
• Merchandising and Shipment Processing - Restock merchandise, manage packing slips, coordinate with buyers and vendors.
• Confidentiality - Protect patient/family information at all times.

Skills

Customer service

Cash handling

Retail experience

Stock management

Phone orders

Education

High school diploma or equivalent

1+ years related work experience

Tools

POS system

Inventory management system

Cash register

Job description

Primary Location

Liberty Campus

• Expected Starting Pay Range $17.80 - $21.51
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Department

Gift Shop

Shift

Day (United States of America)

Schedule

Part time

Weekly Hours

20

FTE

0.5

Employee Status

Temporary (Fixed Term)

• Expected Starting Pay Range $17.80 - $21.51
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Job Responsibilities

Retail experience a plus, must be able to provide customer service, run register, stand for entire shift, lift up to 30 lbs, and stock product. Will need to be able to open and close the store independently, so a key holder function.

• Customer Service - Ensure consistent customer service, establishing a good rapport with customers. Assist customers with selection and purchases. Work with staff and volunteers to maintain customer service standards through direct contact with customers.
• Daily Operations - Operate business machines (cash register, fax, credit card, copier, computer) and trouble shoot routine problems with basic business equipment. Assist volunteers in the daily operation of the Gift Shop. Answer the phone, take and deliver phone orders using excellent phone skills. Record daily sales and report any discrepancies in the receipts or bank to management. Responsible for closing cash registers and the necessary paperwork including the reconciliation of cash receipts and deposits. Involvement in fiscal inventory process, responsible for pre count, pre count analysis of department inventory and discrepancy reconciliation.
• Merchandising and Shipment Processing - Restock merchandise and maintain desired cleanliness in the stock areas. Management of packing slips on merchandise received, managing damage reporting and back orders. May enter all incoming merchandise in the POS/Inventory management system checking for price/cost and margin discrepancies. Work with buyers to coordinate incoming merchandise. Maintaining supply levels on shop supplies such as wrap, boxes, tissue, bags, register tape, etc. Maintaining backstock for the displays established by the Shop Manager and Buyers. Assist with Gift Shop special events. Coordinate with CCHMC departments involving Security, Housekeeping, Maintenance and Shipping. Assist buyer in merchandise selection. May be asked to place orders and work directly with vendors. Lead merchandise movement and display and maintain awareness of customer merchandise preferences via inquiries. May be asked to attend industry trade shows and buying meetings. Stay current on industry trends.
• Confidentiality - Act in manner that maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of your position.

Job Qualifications

• High school diploma or equivalent
• 1+ years of related work experience

About Us

At Cincinnati Children's, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Is

• Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding
• Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)
• One of the nation's America's Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive Job Description Provided Upon Request.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability