Temporary Desktop Support

UC Irvine; Irvine (CA); On-site; USD 39,371 - 42,622; Full time

Benefits offered by this job

Medical insurance

Paid vacation

Sick leave

Discounts

Job summary

A major university in California is seeking a Temporary Desktop Support professional to provide support for hardware, software, and networking issues. The role requires excellent customer service and technical skills, focusing on troubleshooting desktop and laptop devices. Compensation is $28.58/hour with comprehensive benefits for temporary employees. This is a full-time, entry-level position with a supportive work environment.

Qualifications

• Previous experience troubleshooting and supporting desktop and laptop devices.
• Ability to read, write, and follow instructions in English.

Responsibilities

• Provide desktop and laptop hardware, software, and peripheral support.
• Troubleshoot and resolve issues for a broad range of applications.
• Install software and hardware as required.

Skills

Desktop support troubleshooting

Software installation

Hardware installation

Excellent customer service

Effective communication

Job description

Overview

Join to apply for the Temporary Desktop Support role at UC Irvine.

Who We Are: UC Irvine was founded in 1965 and is a member of the Association of American Universities, ranked among the nation’s top public universities by U.S. News & World Report. The campus supports more than 36,000 students and 224 degree programs. It is located in Orange County and is a major employer contributing to the local and state economy. For more information, visit www.uci.edu.

Role focus: Provide desktop support by applying professional business and technical concepts to resolve hardware, software, and networking issues of moderate scope and complexity for a broad range of applications. Work within defined procedures and practices to determine appropriate action.

Responsibilities

• Provide desktop and laptop hardware, software, and peripheral support.
• Troubleshoot and resolve issues related to hardware, software, and networking for a broad range of applications.
• Install software and hardware as required; communicate effectively with customers and team members.

Qualifications

• Previous experience troubleshooting and supporting desktop and laptop devices, and accessories/peripherals.
• Previous experience installing software and hardware.
• Excellent customer service and communication skills.
• Ability to read, write, and follow written and oral instructions in English.

Compensation and Benefits

$28.58/hour (within the range of $28.58/hour - $30.94/hour). Comprehensive benefits options for temporary employees include medical insurance, paid vacation, holidays, sick leave, retirement savings plans, and discounts.

Conditions of Employment

The University of California, Irvine seeks to provide a safe and healthy environment. Conditions include:

• Background Check and Live Scan
• Employment Misconduct disclosures as applicable
• Legal right to work in the United States
• Vaccination policies and other requirements as per policy

Temporary Employment: This is a temporary position recruited by UCI Temporary Employment Services (TES). Interviews and hires are based on internal needs and candidate experience. Some assignments may require a health screening or a valid California Driver’s License. Most temporary roles are Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional part-time, weekend, or evening hours. We recruit on an ongoing basis to build a talent pool. Only selected candidates will be contacted for interviews.

Other notes: We are an Equal Opportunity Employer. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at [phone] or [e-mail]. Consideration for work authorization sponsorship may be required.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Higher Education

Location notes: Irvine, CA