Temporary Case Coordinator - Sub Acute Rehab - Approx. 5-Month Assignment

10 Mary Free Bed Rehabilitation Hospital; Grand Rapids (MI); Sur place; USD 30 000 - 47 000; Plein temps

Résumé du poste

Mary Free Bed Rehabilitation Hospital in Grand Rapids, MI is seeking a Temporary Case Coordinator to support the Social Service Department in discharge planning and care coordination. The role runs five months starting in early December and is full-time, Monday through Friday, 8AM–5PM.

The ideal candidate holds a Social Work degree and understands sub-acute rehab settings. Join a compassionate team dedicated to restoring hope and freedom through rehabilitation, with a strong emphasis on patient

Qualifications

• One year of supervised social work experience in a healthcare setting.
• Bachelor’s or Master’s degree in social work or a related field.
• Experience in sub-acute rehabilitation or similar healthcare setting is preferred.

Responsabilités

• Assist in planning, organizing, implementing, evaluating and directing overall operation of the Social Service Department according to standards to meet residents’ emotional and social needs.
• Participate in discharge planning and development of social care plans and resident assessments.
• Conduct resident interviews to obtain social history for community planning related to resident needs.
• Refer residents/families to appropriate social service agencies and explain Medicare/Medicaid and other financial assistance options.
• Provide consultation to staff on problem solving for resident needs and develop social service programs.
• Develop, deliver and follow up on written care plans identifying resident problems and goals.

Connaissances

Care coordination

Discharge planning

Interdisciplinary collaboration

Patient advocacy

Social work

Formation

Bachelor's or Master's in Social Work

Human services degree

Outils

Care Tracker

MS Word

Excel

PowerPoint

Email/Calendaring

Description du poste

We are seeking a Temporary Case Coordinator to join our team beginning in early December. This position is expected to last approximately five months from the date of hire. The ideal candidate will possess a degree in Social Work or a related field and have experience working in sub-acute rehabilitation or a similar healthcare setting. Strong care coordination, discharge planning, interdisciplinary collaboration, and patient advocacy skills are preferred. This is an excellent opportunity for a compassionate and organized professional looking to make a meaningful impact in the rehabilitation journey of our patients while contributing to a collaborative healthcare team. This will be full time, Monday - Friday, 8AM - 5PM. We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation.

When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the system with access to our unique standard of care.

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary

Assist in planning, organizing, implementing, evaluating and directing overall operation of the Social Service Department according to federal, state and local standards, guidelines and regulations, established policies and procedures, etc. to assure the medically related emotional and social needs of the residents are met/maintained on an individual basis.

Essential Job Responsibilities

• Know, understand, incorporate, and demonstrate the Mission, Vision, Values of Mary Free Bed in behaviors, practices, and decisions.
• Consistently demonstrate (leads by example) Mary Free Bed Values to all internal and external customers (residents, visitors, volunteers, and associates.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community.
• Execute assignments in a culture that is shared and collaborative.
• Interview residents/families to obtain social history in a private setting to determine and participate in community planning related to the interests of the facility and the services and needs of the resident and family.
• Supports community personnel from other departments through coaching and mentoring to help achieve optimum standard of excellence. Addresses issues of concern through courageous conversation and notifies department manager of any interactions requiring attention.
• Identify health care instructions of each resident offering opportunity to formulate advanced directive and inform attending physician of any/all outcomes.
• Participate in discharge planning, development and implementations of social care plans and resident assessments.
• Perform cognitive eval and assess resident moods and assure proper follow up care or treatments are offered with assistance from interdisciplinary team.
• Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting in a timely manner etc. as necessary and submit to Director.
• Refer resident/families to appropriate social service agencies as necessary; provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident.
• Provide consultation to staff, etc. when problem solving needs of the resident through the development of social service programs.
• Assist in developing, delivery and follow-up of a written plan of care for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
• Determine, recommend and follow-up on effectiveness of equipment and supplies necessary or as may be required, and follow-up services pertinent for home care (i.e. physical/occupational therapy).
• Enters information and documentation accurately in Care Tracker in accordance with company policy, practice and standards.
• Assist in the recruitment, interviewing, and selection of personnel for the Community or Department.
• Participate in community surveys and when necessary develop a plan of correction for department deficiencies.
• Ensure that all charted progress notes are informative and descriptive of the services provided and of the resident’s response to the service.
• Must function independently, make independent decisions, demonstrate flexibility, personal integrity and ability to work effectively with residents and personnel.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, TSLC Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Completes other duties as assigned.

We’ll embrace all people by:

• Treating everyone with dignity and respect.
• Opening more doors to opportunity for others to succeed.
• Growing talent and people.
• Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
• Taking action against discrimination.
• Honoring our differences and how we collaborate.
• Educating staff, patients and the communities we care for.
• Restoring hope and freedom, together.

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer s ervice.

Essential Job Qualifications

• One year of supervised social work experience in a healthcare setting working directly with individuals required.
• Must possess a bachelor’s or master’s degree in social work or a bachelor’s or master’s degree in a human services field.
• Previous experience working in long-term care or with the geriatric population preferred.
• Supervisory experience preferred.
• Must lead by example and possess superior customer service skills and professionalism.
• Flexibility to adapt to ongoing change and work in a fast-paced, customer driven environment.
• Interpersonal skills to drive collaboration, commitment and productivity when working with cross-functional teams, customers and end users.
• Self-starter, highly motivated with high energy level.
• Demonstrates superior written and verbal communication and presentation skills.
• Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment.
• Ability to type with speed and accuracy.
• Possesses a high degree of personal accountability, responsibility and independent decision making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.

Physical Requirements for Essential Job Qualification Levels

• None (No specific requirements)
• Occasionally (Less than 1/3)
• Frequently (1/3 to 2/3)
• Majority (More than 2/3)
• Remain in a stationary position: Majority
• Traverse or move around work location: Occasionally
• Use keyboard: Frequently
• Operate or use department specific equipment: None
• Ascend/Descend equipment or ladder: None
• Position self to accomplish the Essential Functions of the role: None
• Receive and communicate information and ideas for understanding: Frequently
• Transport, position, and/or exert force: Up to 10 pounds: Occasionally
• Up to 25 pounds: _____
• Up to 50 pounds: _____
• Up to 75 pounds: _____
• More than 100 pounds: _____
• Other weight: Up to___ pounds _____

Reasonable Accommodation Statement

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at [e-mail].

Equal Opportunity Employer

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic. At Mary Free Bed, we work towards putting everybody in motion. Fueled by our passion for innovative, integrated rehabilitation care, our teams work together to elevate everyone’s potential. Whether you’re here to ensure a safe environment at our hospitals, provide clinical care or help our patients navigate their next appointment, we’re united by the same mission: to restore hope and freedom through rehabilitation. Everyone plays an integral role in defining a better future for ourselves, our patients, and our communities.

You included.