Temporary Breaking Barriers Case Manager

Brilliant Corners; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Brilliant Corners in Los Angeles, CA is seeking a Temporary Case Manager to provide intensive case management to a caseload of 20–30 participants. You will help clients reach goals, connect to resources, and collaborate with housing and employment teams to promote self-sufficiency.

The role emphasizes client-centered, flexible approaches and coordinating with partners to secure housing, services, and supports in the community.

Qualifications

• At least 2 years of direct mental health or intensive case management experience for vulnerable populations OR at least 1 year plus a related Bachelor’s degree.
• Experience with individuals who have experienced homelessness.
• Experience with individuals who have mental illness, chronic health issues, and/or substance use disorder, or involvement with the criminal justice system.

Responsibilities

• Conduct psychosocial assessments and re-assessments to evaluate client needs and strengths.
• Develop and implement individualized case management plans to ensure housing stability and goal attainment.
• Provide support for housing processes including temporary housing placement, unit identification, and lease execution.
• Meet with clients in home, community, or office settings.
• Utilize evidence-based practices to address client needs (CBI, Motivational Interviewing).
• Maintain client files in Salesforce, CHAMP, and BOX.

Skills

Interpersonal skills

Communication

Field travel

MS Word

MS Excel

Client engagement

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Tools

Salesforce

CHAMP

BOX

Job description

Temporary Position: End date of January 2027 Location: Los Angeles, California Salary: $25.48 per hour

Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to effect profound change and who have fun doing it.

Program Summary

The case management department provides intensive case management services to three supportive housing programs in Los Angeles County; Permanent Supportive Housing (PSH) Project- Based, PSH Scattered-Site, and Breaking Barriers. Our programs provide services in different housing setting, including scattered-site and project-based, serving participants that experience homelessness, have a chronic physical or mental illness, people exiting jail/prison or hospital settings. Our team of Case Managers are dedicated to a Housing First approach that values client agency, dignity, and personal growth.

Position Summary

The Temporary Case Manager will provide intensive case management services to a caseload of 20-30 program participants. The Case Manager will assist clients to reach their identified goals and connect clients to community resources and services. The Case Manager will work collaboratively with necessary collaborative partners including the housing department, property management and/or employment teams to ensure that clients reach the ultimate goal of self-sufficiency. The Case Manager plays a critical role in supporting clients to thrive through a client-centered and "whatever it takes" approach to services.

RESPONSIBILITIES

• Conduct assessments and re-assessments, including a comprehensive psychosocial assessment, in order to evaluate clients' needs and strengths.
• Develop and implement, in collaboration with clients, individualized case management services plans that ensure housing stability and identify short and long-term goals.
• Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention.
• Meet with clients frequently and regularly in the home, community, and office.
• Accompany clients to appointments as needed.
• Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients' needs.
• Provide crisis intervention and ensure that clients have access to the 24/7 case management crisis line.
• Connect clients to a variety of community resources and services, including physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, employment services, etc.
• Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
• Collaborate and communicate with all collaborative partners on a regular basis.
• Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.
• Participate in case conferences to review clients' progress and address any challenges, with particular emphasis on case coordination and conferencing
• Provide transportation assistance, including transportation via personal vehicle (depending on specific program & contractual obligations)
• Maintain updated and accurate client files and documentation in Salesforce, CHAMP and BOX
• Participate in case conferences, staff meetings, 1:1 supervision and other agency events as required

Professional Experience

• At least 2 years of experience providing direct mental health and/or intensive case management services to vulnerable populations OR at least one year of experience and a Bachelor's Degree in Social Work, Psychology, Sociology, or a related field
• Experience working with individuals who have experienced homelessness
• Experience working with individuals who have a mental illness, chronic health issue, and/or substance use disorder , or criminal justice system

Knowledge, Skills and Ability

• Strong interpersonal and client engagement skills
• Excellent verbal and written communication skills
• Flexibility regarding scheduling and prioritizing of tasks
• Willingness to travel and spend significant time in the field
• Basic computer knowledge (MS Word and Excel required)
• Familiarity wi