Temporary Bellman

The Hotel at Avalon; New York, Northern (NY, KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental coverage

Vision insurance

401(k) with matching

Job summary

Westin New York Grand Central in New York, NY seeks a friendly Temporary Bellman to provide on-site assistance to guests, help with luggage, and explain hotel facilities. The position includes assisting with valet duties and airport transfers, ensuring a welcoming lobby presence and smooth guest experience.

Must have a high school diploma and hotel experience is preferred. Hourly pay ranges from $18.97 to $25.30, with benefits such as medical coverage and dining options across shifts.

Qualifications

• Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
• Ability to drive vans, limousines, and automobiles.
• Effective verbal and written communication skills.

Responsibilities

• Show guests to room, assist with luggage.
• Explain hotel facilities, hours of operation, and answer questions.
• Check luggage for day and overnight guests.
• Maintain lobby, bell stand, and baggage room cleanliness.
• Deliver messages and assist with valet duties as needed.
• Perform airport pickup/drop-off with guests in a timely manner.

Skills

Guest communication

Driving

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Job description

## Temporary BellmanApply: On-Site: Westin Grand Central - New York, NY: Full time: Posted Today: JR119885**About Us**It’s Your Moment to Rise. Start Your Journey with us at the The Westin New York Grand Central and discover a place where you’re given a choice to not just get up and go to work, but rise. To feel empowered by career growth opportunities in a people-first environment. And to work together to enhance the well-being of our guests, our communities and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner. If you’re someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $18.97 - $25.30 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.### **Essential Duties and Responsibilities*** Show guests to room assisting with their luggage.* Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.* Check luggage for hotel guests both for day and overnight.* Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.* Open doors and greet guests in a friendly and courteous manner.* Maintain the cleanliness of the bell stand, lobby, and baggage room. Keep lobby door and windows clean when not busy with guests.* Post the daily events board and entertainment board in the lobby.* Maintain an open communication line through all shifts by proper use of intershift log.* Deliver messages and valet to guest rooms.* Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.* May perform the duties of a valet as required.* Assist front desk with key inventory twice weekly.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned. **Qualifications and Skills*** High school diploma or equivalent required.* Hotel experience preferred.* Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.* Ability to drive vans, limousines, and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.* Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.* Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.* Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.* Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.* Hourly rate $18.97-$25.30## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.