Temporary Associate

Tapestry, Inc.; Norfolk (VA); On-site; USD 20,664 - 26,863; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. in Norfolk, Virginia, seeks retail associates to greet guests, provide styling advice, and guide purchase decisions. Ideal candidates should possess strong selling skills, communication abilities, and previous retail experience.

The role requires multitasking and flexibility, including nights and weekends. Benefits include medical, dental, vision insurance, a 401(k), and more.

Qualifications

• Prior experience in a retail environment.
• Ability to work collaboratively in a team setting.
• English proficiency or local language proficiency per market.

Responsibilities

• Greet guests warmly, demonstrating strong product knowledge.
• Drive sales through strong customer connections.
• Guide customers through purchase decisions.

Skills

Professional selling skills

Interpersonal abilities

Communication skills

Multitasking

Social media awareness

Team collaboration

Job description

Key Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.

• Actively listen and ask insightful follow‑up questions to understand customer needs.

• Provide styling advice, suggest add‑ons, and create complete looks.

• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.

• Guide customers through purchase decisions and ensure a seamless checkout experience.

• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.

• Demonstrate deep knowledge of the brand and product attributes across all categories.

• Maintain operational excellence, including stockroom organization and POS transactions.

• Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.

• Prior experience in a retail environment.

• Ability to multitask, prioritize, and work collaboratively in a team setting.

• Social media awareness and willingness to learn omni/virtual selling techniques.

• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business - including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Base Pay Range

$15.00‑$19.50

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Equal Opportunity Employment

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].