Temporary Assistant Manager

Ralph Lauren; Aspen (CO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangements

Incentive compensation

Robust benefits package

Above-market time off

Job summary

Ralph Lauren Corporation seeks a Store Leader to drive memorable customer experiences and revenue in Aspen. You will lead the sales floor to uphold the brand's service standards, build client relationships, and partner with the General Manager to champion store leadership.

You will guide sales staff, manage budgets, and execute visual and loss-prevention initiatives while fostering Ralph Lauren's culture and high standards of performance.

Qualifications

• Leads sales and profit performance in store/department.
• Establishes sales goals and monitors performance with leadership.
• Coaches and mentors staff to deliver exceptional service.
• Strong written and verbal communication skills.

Responsibilities

• Lead the sales floor to maintain high standards of service and customer experience.
• Ensure sales and margin goals are met; assist in budgeting and performance monitoring.
• Set individual sales goals and supervise staff to maximize sales and profit.
• Provide feedback to buying/allocation teams for high-potential items and classifications.
• Oversee visual presentation and in-store environment consistent with brand image.
• Develop and implement loss prevention procedures to protect assets.
• Recruit, supervise and develop staff; fill open roles promptly.
• Support promotional strategies and programs to drive sales and profit.

Skills

Sales leadership

Customer service

Communication skills

Team coaching

Tools

Excel

Job description

Pay Range: The pay range for this job is $65000 - $90000 annually; actual pay is dependent on experience and geographic location.

Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

To ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for their store. Lead the sales floor to ensure a consistent memorable customer shopping experience using the highest standards of service excellence while building client relationships and upholding our company culture. Partner with General Manager to learn the role of a leader and positively influence the store team.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for sales and profit performance in assigned store or department.


• Ensure that sales and margin goals are met. Work with General Manager/Department Manager to develop operating budgets and monitor performance.


• Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.


• Maintains a welcoming environment that generates customer traffic and builds loyalty by exceeding customer's expectations.


• Coach and mentor staff to implement initiatives that support exceptional customer service standards. Uphold company policies and the Ralph Lauren Formal Counseling process.


• Provide continual feedback to the buying and allocation teams to identify items and merchandise classifications of high sales and profit potential.


• Responsible for the execution of visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment, consistent with Ralph Lauren's desired image and character.


• Responsible for the establishment and implementation of both new and existing loss prevention procedures to support shrink reduction and all asset protection procedures.


• Responsible for the recruitment, supervision, and development of staff. Ensure open roles are filled timely. Create programs to motivate personnel to build unit sales and volume of transactions.


• Work with the Senior Management to direct the execution of Ralph Lauren's promotional strategies and programs, assuring that they support sales, marketing and profit objectives at point of sales and in the external market place.

EXPERIENCE, SKILLS & KNOWLEDGE

• Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren's desired elevated image and character.


• Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.


• Strong verbal and written communication skills.


• Strong interpersonal skills.


• Analytical skills, business acumen, financial acumen


• Relevant work experience preferred


• Computer skills preferred: Word, Excel, PowerPoint, and Outlook


• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines


• Ability to operate the register, stand, move and walk for multiple hours

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.