Temp Receptionist

The Public Law Center; Santa Ana (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Sick days

Wi‑Fi/phone stipend

Job summary

The Public Law Center seeks an energetic receptionist to join our team in Santa Ana, supporting access to justice for low-income residents and nonprofits. This fixed-term role involves handling high-volume calls, greeting clients, and coordinating mail and supplies.

This full-time position requires five days in our Santa Ana office, with a temporary 6–8 month term beginning January 2027. Compensation ranges from $24 to $26 per hour, depending on experience, and benefits include sick days and

Qualifications

• Self-motivated team player with excellent organizational and oral communication skills.
• Strong customer service experience in fast-paced environments.
• Proficient with MS Word/Excel, Google Suite, and SharePoint; willing to learn other software.
• Must have own transportation, valid California Driver’s License, insurance and good driving record.
• Occasional evening work may be required.
• Physical requirements: lift 30 lbs and sit/compute for long periods.

Responsibilities

• Answer high-volume phone calls, transfer voicemails, return voicemails, provide information to the public and walk-in clients.
• Distribute and process digital and physical mail; process checks; keep lobby and office area stocked and organized.
• Assist with interpretation and written translation; support Office Manager with administrative tasks and inventory.
• Attend meetings in person or remote; work from Santa Ana, CA as required; on-site office duties.

Skills

Customer service

Multitasking

Oral communication

Organizational skills

Education

High school diploma or equivalent

Tools

MS Word

Excel

Google workspace

SharePoint

Job description

Founded in 1981, The Public Law Center is a 501(c)(3) nonprofit providing free legal services to low income residents and other nonprofits in Orange County. Last year, Public Law Center staff and volunteers provided over 65,000 hours of free legal services in handling over 4,500 cases benefiting low-income children, adults and seniors. The estimated value of this work is roughly $60 million in just the past three years. Our services include counseling, individual representation, community education and strategic policy advocacy and impact litigation to challenge societal injustices.

Job Summary:

The Public Law Center (PLC) seeks an energetic, passionate receptionist to join our team in fighting for justice for low-income and self-represented litigants and entrepreneurs in Orange County through innovative, collaborative, community-centered lawyering to address inequities and support access to justice throughout PLC’s projects.

Key Responsibilities:

• Full-time position, requiring 5 days in our office in Santa Ana (Monday – Friday 8AM – 5:00 PM)
• Temporary 6-8 month position beginning January 2027. Possible opportunity to apply to transfer to an open position after term ends
• Answer high volume phone calls, transfer voicemails, return voicemails, provide information to general public high-volume walk-in clients, and assist clients
• Distribute and process digital and physical mail
• Process checks
• Keep lobby, reception, office area stocked, clean, and organized
• Assist with interpretation and written translation
• Assist Office Manager with administrative and organizational support as well as inventory support
• This position requires attendance at meetings, both remote and in person, in and outside the Public Law Center’s offices, and requires being located in Southern California. Must have ability to work at the organization’s offices in Santa Ana, CA

Required Qualifications:

• Self-motivated team player with excellent organizational and oral communication skills
• Strong customer service experience and multitasking skills in a fast-paced environment
• Computer literacy in MS Word and Excel, Google, and SharePoint, and willingness to learn other software programs
• High school diploma or equivalent required
• Must have own transportation, valid California Driver’s License, insurance and good driving record
• Occasional evening work may be required
• Physical Requirements: Able to lift 30 lbs, able to work prolonged periods sitting at a desk and working on a computer, including typing
• Compensation dependent on experience – range of $24/hour to $26/hour
• 5 paid sick/wellness days per year to promote mental wellness and general wellbeing
• Monthly stipend to offset Wi-Fi and cell phone costs

Public Law Center is dedicated to building a diverse team and fostering a fair and welcoming work environment. To view our complete DEI statement, please click here.

Public Law Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact Public Law Center.

PLC will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

PLC regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.