Temp Program Manager San Bernardino

Amityfdn; Moreno Valley (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Amity Foundation is seeking an ECM Program Manager to oversee Enhanced Care Management – Community Supports in the assigned county. You will lead day‑to‑day operations, supervise staff, ensure contract compliance, and foster partnerships with healthcare providers and community organizations.

You will recruit and train a multidisciplinary team, analyze data for program decisions, and coordinate resources while maintaining mission alignment and reporting accuracy.

Qualifications

• Four‑year degree in Social Sciences or related fields and two years of full‑time administrative supervisory experience in a substance abuse program with a justice‑involved population; OR
• Master’s degree in healthcare administration, public health, social work or related fields and at least two years of administrative supervisory experience managing multidisciplinary teams; OR
• Six cumulative years of full‑time administrative supervisory experience with a justice‑involved population.
• Working knowledge of Medi‑Cal and CalAIM initiatives.
• Ability to read, analyze, interpret, and present data related to the ECM program model and outcomes.
• Excellent communication and interpersonal skills, with a history of strong leadership and organizational development skills.
• Ability to relate to diverse populations in a culturally sensitive way.
• Must use a company vehicle as well as a personal vehicle to visit county jails and transport clients to and from appointments. Must have car insurance, a vehicle, and a valid driver’s license.

Responsibilities

• Oversee the development, implementation, and continuous improvement of the ECM‑CS program in the assigned county ensuring the needs of members are being met.
• Manage and supervise the work of assigned staff and team.
• Comply with contract requirements, as well as state and federal regulations.
• Recruit, hire, and train a multi‑disciplinary team (advocates, housing navigator, and quality assurance specialist).
• Work closely with advocates and other team members to identify necessary clinical and non‑clinical resources to assess enrolled ECM students’ health status and gaps in care.
• Foster a collaborative culture that encourages teamwork, continuous learning, and excellent student care.
• Establish and maintain relationships with healthcare providers, community organizations, and stakeholders to enhance service delivery.
• Provide oversight to billing and claiming processes, ensuring alignment with contractual requirements and MediCal ECM standards.
• Utilize data to inform program decisions, track performance against goals, and identify areas for improvement.
• Oversee and coordinate the allocation of designated resources, administer record‑keeping and reporting functions, and ensure compliance with mission, goals, regulations, and guidelines.
• Evaluate program operations and activities in terms of overall effectiveness and compliance; implement improvements and modifications as necessary.
• Ensure compliance with Amity policies and procedures and applicable contract obligations.
• Attend and participate in Amity community building functions.
• Attend workshops, meetings, and trainings as requested by supervisor.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Communication

Leadership

Data analysis

Diversity sensitivity

Budgeting & forecasting

Contract management

Regulatory compliance

Multidisciplinary teamwork

Education

Bachelor's degree in Social Sciences

Master's degree in healthcare administration/public health/social work

Tools

Microsoft Office Suite

Job description

About Amity Foundation

Amity Foundation is a safe place where people can change in an environment that fosters trust, where new values can be formed, responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development, implementation, and dissemination of information regarding community building.

About the Position

The ECM Program Manager oversees the Enhanced Care Management (ECM) – Community Supports (CS) project in the assigned County. The role supports the Management Team, oversees day‑to‑day administration of programming activities, and provides direct supervision to faculty working on this project. The Program Manager is responsible for team management, staff development, stakeholder engagement, community partnerships, financial management, and program compliance.

Responsibilities

• Oversee the development, implementation, and continuous improvement of the ECM‑CS program in the assigned county ensuring the needs of members are being met.
• Manage and supervise the work of assigned staff and team.
• Comply with contract requirements, as well as state and federal regulations.
• Recruit, hire, and train a multi‑disciplinary team (advocates, housing navigator, and quality assurance specialist).
• Work closely with advocates and other team members to identify necessary clinical and non‑clinical resources to assess enrolled ECM students’ health status and gaps in care.
• Foster a collaborative culture that encourages teamwork, continuous learning, and excellent student care.
• Establish and maintain relationships with healthcare providers, community organizations, and stakeholders to enhance service delivery.
• Provide oversight to billing and claiming processes, ensuring alignment with contractual requirements and MediCal ECM standards.
• Utilize data to inform program decisions, track performance against goals, and identify areas for improvement.
• Oversee and coordinate the allocation of designated resources, administer record‑keeping and reporting functions, and ensure compliance with mission, goals, regulations, and guidelines.
• Evaluate program operations and activities in terms of overall effectiveness and compliance; implement improvements and modifications as necessary.
• Ensure compliance with Amity policies and procedures and applicable contract obligations.
• Attend and participate in Amity community building functions.
• Attend workshops, meetings, and trainings as requested by supervisor.
• Perform other related duties as assigned.

Required Qualifications

• Four‑year degree in Social Sciences or related fields and two years of full‑time administrative supervisory experience in a substance abuse program with a justice‑involved population; OR
• Master’s degree in healthcare administration, public health, social work or related fields and at least two years of administrative supervisory experience managing multidisciplinary teams; OR
• Six cumulative years of full‑time administrative supervisory experience with a justice‑involved population.
• Working knowledge of Medi‑Cal and CalAIM initiatives.
• Ability to read, analyze, interpret, and present data related to the ECM program model and outcomes.
• Excellent communication and interpersonal skills, with a history of strong leadership and organizational development skills.
• Ability to relate to diverse populations in a culturally sensitive way.
• Must use a company vehicle as well as a personal vehicle to visit county jails and transport clients to and from appointments. Must have car insurance, a vehicle, and a valid driver’s license.

Certifications or Licenses

• No certifications required.
• Driver’s license.

Key Skills

• Excellent interpersonal and communication skills with a wide range of constituencies.
• Knowledge of contract parameters, objectives, milestones, and deliverables.
• Knowledge of contracting processes and associated local, state, federal, and other regulations.
• Ability to integrate budgetary and service utilization data, forecast expenditures, and respond to ensure provider utilization and budget compliance.
• Ability to multi‑task, identify problems, provide recommendations, and implement applicable systems.
• Ability to work constructively with diverse people and parties with divergent perspectives.
• Clear expression of concepts and direction, both orally and in writing, and preparation of complex reports, policies, and procedures.
• Understanding and application of Amity policies and procedures, adhering to agency‑wide practices and regulations.
• Strong oral and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Email, Internet).

Physical Requirements

• Faculty must frequently lift and/or move up to 50 pounds.
• Frequently required to sit and/or stand for extended periods of time.
• Frequently required to type for extended periods of time.
• Occasionally required to reach, walk, climb, pull, push, grasp, stretch, or stoop.
• Frequently required to talk, hear, see, and use repetitive motions.
• Frequently able to communicate in verbal and written form.
• Frequent use of all types of vision (close, distance, color, peripheral, depth) to complete daily tasks.
• Required to wear comfortable, office‑appropriate clothing.

Mental Demands

• Ability to change direction as priorities shift.
• Ability to thrive in an environment that requires adaptation to changing circumstances.
• Ability to work professionally under pressure with difficult or temperamental students and faculty.
• Ability to handle mental and emotional stress related to the position.

Work Conditions

• Generally in an indoor office setting.

Environmental Conditions

• The noise level in the work environment is moderate but can be loud.
• The temperature in the work environment is usually moderate to cool but can be hot or cold.

Travel

• May travel locally by vehicle.